Kelsey Sewell
Hooksett
Summary
Demonstrates exceptional emotional intelligence in managing relationships and navigating complex situations, ensuring productive and positive interactions across all levels of the organization. Possesses outstanding decision-making abilities and adaptability in rapidly changing circumstances, with a proven ability to pivot strategies when necessary while maintaining focus on achieving goals. A creative problem-solver who thrives on finding innovative solutions to challenges and continuously improving processes. Committed to personal and team development, with a passion for team building and creating a supportive work environment where everyone can succeed.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Supervisor
New England Life Care
09.2020 - Current
- Oversaw orientation and ongoing training for 10+ pharmacy technicians; ensured staff competency in sterile compounding and regulatory requirements.
- Coordinated professional development activities for staff to maximize growth opportunities.
- Managed daily pharmacy operations, including scheduling, workflow optimization, and cleanroom processes.
- Ensured timely and accurate completion of all assigned tasks and additional tasks outside of normal duties.
- Directed and participated in daily, weekly and monthly QA activities, including temperature/pressure monitoring, infection control, environmental sampling, cleanroom cleaning/maintenance, and regulatory compliance.
- Performed and supervised sterile compounding in accordance with USP guidelines, regulatory requirements and company policies.
- Conducted interviews, performance appraisals, one-on-one meetings, weekly staff audits, and corrective actions/performance improvement plans when needed.
- Supported preparation for accreditation visits and ensured adherence to federal and state regulations, including NH and MA BOP, USP, and TJC.
- Collected and analyzed workload and quality data to implement improvement strategies inside and outside of the cleanroom.
- Assisted in maintaining departmental budgets, managed expense reporting, and implemented a PAR system for waste items to promote organization and ensure cost effective ordering.
- Assisted other branch supervisors to ensure companywide success.
Certified Pharmacy Technician
Concord Hospital
06.2012 - Current
- Conducted medication reconciliation for emergency room and inpatient admissions through comprehensive patient interviews to ensure accuracy and safety in pharmacotherapy.
- Performed sterile compounding of narcotics, pediatric, neonatal, and chemotherapy medications in compliance with USP & standards.
- Operated and troubleshot Pyxis automated medication dispensing systems, ensuring timely access to critical medications.
- Utilized Cerner EMR, including iAware, for accurate medication documentation and workflow integration.
- Monitored controlled substance inventory and managed medication ordering and distribution via McKesson systems.
- Executed non-sterile compounding and repackaging in accordance with regulatory standards.
- Triaged incoming phone inquiries to ensure efficient communication and response to patient and provider needs.
- Demonstrated proficiency in IV preparation protocols, contributing to safe and accurate intravenous medication delivery.
Education
Laconia High School
Laconia, NHBachelor of Science - Healthcare Management
University of New Hampshire
Durham, NH05-2026
Associate of Science - Business Administration
NHTI
Concord, NH12-2022
Skills
USP 797 & USP 800
Regulatory Compliance (NH&MA BOP, TJC, DNV)
Training & Mentorship
Inventory Management
Process Improvements
Team Collaboration
Calculations
Aseptic Technique
Pharmacy Software (Pyxis, Omnicell, Cerner, CPR etc)
Conflict Resolution
Customer Service
Certification
- Certified Compounded Sterile Preparation Technician (CSPT), [PTCB]
- Medication History Certficate, [PTCB]
Timeline
Pharmacy Technician Supervisor
New England Life Care
09.2020 - Current
Certified Pharmacy Technician
Concord Hospital
06.2012 - Current
Laconia High School
Bachelor of Science - Healthcare Management
University of New Hampshire
Associate of Science - Business Administration
NHTI
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