Kelsey Slabaugh
Northlake
Summary
Results-driven Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational management. Excel in communication, problem-solving, and adaptability, ensuring effective team collaboration and patient satisfaction.
Overview
12
12
years of professional experience
Work History
Manager of Food and Nutrition Services
Medical City Healthcare
Decatur
02.2026 - Current
- Evaluate systems and processes, initiate improvements, and recommend changes to Director to enhance service delivery.
- Demonstrates knowledge and ensures compliance with all current policies and procedures.
- Consistently demonstrates the organization's commitment for and adherence to sound ethical business practices.
- Leads and manages the daily operations of the Food and Nutrition Services Department assigned areas encompassing but not limited to all patient and non-patient food service, employee cafeteria, doctor’s dining room, catering and floor stock.
- Assist in preparing department records and special reports indicating the types of diets prepared, nutritional analyses of meals, and food production rates.
- Manages the effective operation of all Food and Nutrition Services activities providing a pleasing environment through coordinating and supervising assigned functions of the department.
- Manages the purchase of supplies, food, equipment and other supplies to meet the needs of assigned hospital and hospital/department campus.
- Managed department productivity to achieve goals, optimizing resource use and minimizing costs while ensuring service quality.
Stay at Home Parent
Self-employeed
Anna
07.2025 - 02.2026
- Streamlined daily household operations and schedules for family activities.
- Coordinated educational activities to enrich child’s learning experiences.
- Developed and maintained budgets for household expenses and savings.
STUDIO MANAGER
Amazing Lash Studio
Fairview
08.2024 - 07.2025
- Developed and implemented strategies that enhanced sales and profitability.
- Organized promotional events that elevated product awareness and engagement.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Analyzed financial data to identify areas of improvement.
- Prepared monthly reports on sales figures, expenses, and profits.
- Cultivated relationships with suppliers to secure favorable pricing.
- Ensured compliance with safety regulations and company policies.
GENERAL MANAGER
Kuhn Entertainment
Dallas
01.2019 - 07.2024
- Managed daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Managed budgets, payroll, and vendor payments to streamline financial operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Negotiate supplier contracts, inventory, and ordering supplies.
- Employee relations, hiring, scheduling, training processes, ensuring employees have updated credentials (health cards, food safety).
- Obtained necessary liquor license to ensure compliance with local regulations.
- Established effective communication with staff to enhance operational efficiency.
- Create positive work environment through team-building activities that fostered departmental collaboration.
- Provided guidance and support to subordinate managers to foster cooperation throughout the organization.
- Coordinate daily restaurant management operations.
INSURANCE VERIFYER | ADHD COORDINATOR
MD Pediatrics
Coppell
01.2015 - 01.2018
- Verified patient information and confirmed treatment coverage by communicating with insurance companies.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Reviewed medical records to verify accuracy for pre-authorization requests.
- Maintained comprehensive documentation for all pre-authorization requests, denials, and appeals to ensure accurate processing.
- Followed up promptly with payers to track payment status of claims, facilitating timely reimbursements.
- Provide customer service for patients, explaining insurance coverage for procedures.
- Review insurance documents, including coverage and limitations.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Verify patient information, billing, and medical coding.
Education
WESTERN OREGON UNIVERSITY
01-2012
EDWARD S. MARCUS HIGH SCHOOL
Flower Mound, TX01-2011
Skills
- Project planning and execution
- Budget management
- Market analysis and strategy
- Patient satisfaction
- Event coordination
- Effective communication
- Relationship building
- Time management
- Problem-solving and critical thinking
- Computer literacy
- Community engagement
- Brand management
Timeline
Manager of Food and Nutrition Services
Medical City Healthcare
02.2026 - Current
Stay at Home Parent
Self-employeed
07.2025 - 02.2026
STUDIO MANAGER
Amazing Lash Studio
08.2024 - 07.2025
GENERAL MANAGER
Kuhn Entertainment
01.2019 - 07.2024
INSURANCE VERIFYER | ADHD COORDINATOR
MD Pediatrics
01.2015 - 01.2018
WESTERN OREGON UNIVERSITY
EDWARD S. MARCUS HIGH SCHOOL