Kelsey Steele
McMinnville,United States
Summary
Results-driven CMA/Care Coordinator with a solid background in both medical assisting and care coordination at fast paced family practice. Skilled in managing medical records, scheduling appointments, and ensuring compliance with regulatory requirements. Excellent communicator with a compassionate approach to patient care and a strong dedication to improving patient outcomes. Passionate about making a positive impact in the healthcare field through effective care coordination and patient advocacy
Overview
13
13
years of professional experience
Work History
CMA/Care Coordinator
West Hills Healthcare Clinic
09.2011 - Current
- Provided patient education on treatment plans, medications, and self-care techniques to promote optimal health outcomes
- Managed patient care coordination for a caseload of diverse individuals, ensuring their healthcare needs were met effectively and efficiently
- Utilized strong communication skills to collaborate with healthcare providers, patients, and families to develop comprehensive care plans
- Conducted comprehensive assessments of patients to identify potential barriers to care and develop strategies to overcome them
- Demonstrated proficiency in managing electronic health records and maintaining accurate documentation of patient interactions and care plans
- Worked on the quality improvement team to create new work flows, track specific patient populations for quality measures and chronic condition recapturing
- Attend monthly meetings with various insurance companies to track quality improvement
- Coordinated the Patient and Family Advisory Council
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Managed clinic ER/inpatient hospital list and outreached to schedule follow ups
Education
Certified Medical Assistant -
Pioneer Pacific College
09.2011
Skills
- Direct patient care
- Patient-focused care
- Phlebotomy
- Excellent patient communication
- Specimens collection and processing
- Patient Care Coordination
Personal Information
Title: CMA/Care Coordinator
Timeline
CMA/Care Coordinator
West Hills Healthcare Clinic
09.2011 - Current
Certified Medical Assistant -
Pioneer Pacific College
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