Overview
Work History
Education
Skills
Professional Statement
Timeline
Generic

Kelsey Stickan

Hudson,WI

Overview

14
14
years of professional experience

Work History

Receptionist, Office Manager

Aspen Dental
07.2022 - Current
  • Creates a positive and welcoming experience for patients
  • Resolves any questions or concerns regarding treatment plans, billing or insurance
  • Communicate with insurance companies
  • Fosters a positive office culture
  • Collect and post payments, run end of day reports
  • Motivates team to work collaboratively

Dental Receptionist

Main Street Family Dental
10.2020 - 07.2022
  • Assist patients in determining insurance eligibility
  • Correspond with insurance companies to request information, resolve delays in payment, and discuss denials
  • Maintain a busy, ever changing schedule
  • Provide excellent customer service to patients, both in person and over the phone
  • Perform numerous administrative tasks to ensure efficiency of dental office and customer satisfaction

Rural Mail Carrier

United States Postal Service
05.2020 - 10.2020
  • Organized and delivered high volume residential and business mail/packages
  • Provided security of mail and reported any unusual activity
  • Maintained or exceeded schedule with time sensitive mail
  • Helped on other mail routes after finishing assigned route.

Teacher

Tiny Sprouts
01.2018 - 03.2020
  • Presented a positive and warm demeanor with parents/guardians, creating strong written and oral communication skills along with interpersonal skills
  • Create an age appropriate curriculum that incorporated many learning areas, leveraging flexibility and time management skills
  • Completed monthly trainings and followed all state licensing requirements
  • Provided program, behavioral, and development progress reports to parents.

Teacher

Knowledge Beginnings
02.2015 - 01.2018
  • Support children's emotional and social development
  • Provided safe, secure student transportation to and from school along with summer field trips
  • Maintained records on individual children, including daily observations and information about activities, meals served, and medications administered
  • Created activities aligned to defined curriculum and individual child development objectives.

Family Case Worker

The Family Place
03.2010 - 02.2015
  • Worked with the county to identify client needs and create a tailored action plan to help them achieve goals
  • Client advocate who assisted with county, state, and federal services paperwork and applications
  • Developed and implemented summer program for children staying in the shelter
  • Attended workshops and trainings to enhance skills and knowledge of a wide range of programs available to shelter individuals and families.

Education

Associates in Science Degree -

Inver Hills Community College
05.2013

Skills

  • Attentive leader
  • Communication
  • Conflict management and resolution
  • Creates a positive, fun environment
  • Empathetic
  • Interacts well with diverse cultures
  • Proficient in Microsoft Office
  • Self-motivated

Professional Statement

I am seeking a position where I can utilize my leadership and customer service experience as a member of a productive team. I also desire a role where I am afforded the opportunity to learn new skills.

Timeline

Receptionist, Office Manager

Aspen Dental
07.2022 - Current

Dental Receptionist

Main Street Family Dental
10.2020 - 07.2022

Rural Mail Carrier

United States Postal Service
05.2020 - 10.2020

Teacher

Tiny Sprouts
01.2018 - 03.2020

Teacher

Knowledge Beginnings
02.2015 - 01.2018

Family Case Worker

The Family Place
03.2010 - 02.2015

Associates in Science Degree -

Inver Hills Community College

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Kelsey Stickan