Verified
This profile is verified using an email address.
Kelsey Swor
Beauty Professional
Murfreesboro,TN
Summary
Client-focused beauty professional with experience in luxury customer service, front desk administration, appointment scheduling, retail sales, and client relationship management. As the founder of Mirror Image Aesthetics, I have managed bookings, client communications, payment processing, consultations, and personalized beauty services while creating exceptional client experiences. Currently pursuing esthetics education and passionate about skincare, aesthetic treatments, and educating clients on treatment recommendations. Eager to contribute professionalism, organization, and a welcoming client experience to a luxury medical spa team while supporting clients throughout their aesthetic journey.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
Murfreesboro, Tennessee
10.2025 - Current
- Delivered personalized skincare and cosmetic consultations.
- Recommended products based on guests' concerns and goals.
- Scheduled salon and beauty service appointments while delivering exceptional guest experiences.
- Exceeded sales goals through product knowledge and relationship building.
- Handled POS transactions, returns, and loyalty memberships.
- Worked collaboratively in a fast-paced luxury retail environment.
- Maintained merchandising standards and inventory organization.
- Built lasting guest relationships by providing personalized skincare recommendations and exceptional customer care.
Founder | Client Experience & Makeup Artist
Mirror Image Aesthetics
Murfreesboro, Tennessee
01.2024 - Current
- Managed all client scheduling, appointment confirmations, and booking inquiries.
- Delivered luxury client experiences from consultations through follow-up.
- Maintained accurate client records, invoices, contracts, and payment processing.
- Educated Clients on Skincare Preparation, product recommendations, and beauty services based on individual goals.
- Coordinated wedding timelines and managed multiple clients simultaneously.
- Resolved client questions professionally while maintaining exceptional customer satisfaction.
- Built and marketed a successful beauty brand through Instagram, Facebook, and TikTok.
- Maintained strict sanitation and infection-control standards.
- Managed high-volume phone, email, text, and social media inquiries while providing timely, professional client communication.
President, Board of Directors
Tree Of Life Animal Sanctuary
Murfreesboro, Tennessee
03.2024 - Current
- Oversaw day-to-day operations of a nonprofit organization.
- Managed scheduling, volunteer coordination, and community outreach.
- Organized fundraising events and social media marketing.
- Maintained accurate organizational records and communications.
- Built relationships with donors, adopters, and community partners.
Kids Club Associate
Gold's Gym
Murfreesboro, Tennessee
08.2023 - 03.2024
- Welcomed members and provided outstanding customer service.
- Managed guest check-in procedures.
- Ensured a safe, organized, and positive environment.
- Communicated effectively with parents and staff.
Sales Associate
Trendy Pieces / Bella's Boutique
Murfreesboro, Tennessee
11.2020 - 12.2022
- Assisted customers with personalized styling recommendations.
- Processed purchases and maintained accurate cash handling.
- Developed strong customer relationships through exceptional service.
- Maintained visual merchandising standards.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-2021
Esthetics Program (Expected Graduation: 2027) -
Paul Mitchell The School
Murfreesboro, TN08-2026
Some College (No Degree) - Health Sciences
Motlow State Community College
Smyrna, TNSkills
- Luxury Client Service
- Appointment Scheduling & Calendar Management
- Front Desk Administration
- Client Relations & Guest Experience
- Medical Aesthetics & Skincare Knowledge
- Retail Sales & Product Recommendations
- Payment Processing & Point-Of-Sale (POS) Systems
- Administrative Support & Multitasking
- Professional Phone Etiquette
Software
- Square POS
- Microsoft Office
- Google Workspace
Certification
- Barbicide® Sanitation & Disinfection Certification (2026)
- Barbicide® Be Healthy Certification (2026)
Timeline
Beauty Advisor
Ulta Beauty Inc.
10.2025 - Current
President, Board of Directors
Tree Of Life Animal Sanctuary
03.2024 - Current
Founder | Client Experience & Makeup Artist
Mirror Image Aesthetics
01.2024 - Current
Kids Club Associate
Gold's Gym
08.2023 - 03.2024
Sales Associate
Trendy Pieces / Bella's Boutique
11.2020 - 12.2022
High School Diploma -
Oakland High School
Esthetics Program (Expected Graduation: 2027) -
Paul Mitchell The School
Some College (No Degree) - Health Sciences
Motlow State Community College