Fitness & Health
Hi, I’m
Kelsey Swor
Murfreesboro,United States
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dynamic professional with a strong background in leadership, customer service, and compassionate care. Notable achievements include serving as president of a nonprofit animal rescue and successfully managing a small business, honing exceptional organizational and team management capabilities. Proven track record in delivering outstanding customer service in high-pressure settings, alongside hands-on experience with children, including those with special needs. Aiming to leverage these competencies to enhance patient and family support within the nursing field.
Overview
4
years of professional experience
2
years of post-secondary education
Work History
Tree of Life Animal Rescue Murfreesboro , TN
Board President
03.2024 - Current
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
St. Francis Animal Rescue, A No-kill Rescue And Adoption CenterMurfreesboro, United States
Cat Care Volunteer
01.2020 - Current
Job overview
- Fed and watered animals and spot-cleaned kennels to meet animal needs and maintain sanitary facilities.
- Maintained daily care logs for sheltered animals.
- Helped visitors to select and adopt appropriate animals based upon needs and requirements.
- Promoted safe animal handling practices, offering care and enrichment to shelter animals.
- Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
- Assisted with bathing and brushing to keep animals clean, attractive and comfortable.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Socialized animals to prepare for adoption.
- Screened individuals interested in adopting pets.
Happy’s Sports Lounge Murfreesboro, United States
Hostess
01.2023 - 06.2023
Job overview
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Built positive relationships with other front-of-house and kitchen staff.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Trendy Pieces Murfreesboro, United States
Retail Sales Associate
11.2020 - 12.2022
Job overview
- Addressed slow selling products with aggressive pricing action.
- Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules and style rotation plan.
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Displayed promotional material such as signs and banners.
- Placed prices and descriptive signage to enhance displays and promote items.
- Increased store sales by cross-selling complementary items.
- Created visual displays to showcase products in interactive and engaging way.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Leveraged knowledge of customers and market trends to successfully market and display products.
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Drove sales by developing engaging displays in high-traffic store areas.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Oakland High SchoolMurfreesboro, TN
High School Diploma
05.2021
Motlow State Community CollegeSmyrna, TN
Some College (No Degree) from Health Sciences (Nursing)
08.2022 - Current
Skills
- Appointment Scheduling
- Animal Behavior Education
- Critical Thinking
- Problem-Solving
- Customer Service
- Merchandising
- Verbal and Written Communication
- Teamwork and Collaboration
- Check Payment Processing
- Effective Customer Upselling
- Flexible and Adaptable
- Reliable and Trustworthy
- Health monitoring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Beauty & Aesthetics
Making a difference in the community
Timeline
Board President
Tree of Life Animal Rescue
03.2024 - Current
Hostess
Happy’s Sports Lounge
01.2023 - 06.2023
Motlow State Community College
Some College (No Degree) from Health Sciences (Nursing)
08.2022 - Current
Retail Sales Associate
Trendy Pieces
11.2020 - 12.2022
Cat Care Volunteer
St. Francis Animal Rescue, A No-kill Rescue And Adoption Center
01.2020 - Current
Oakland High School
High School Diploma
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