Kelsey Toyne
Minneapolis,MN
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more skills and to advance professionally. Holds quality and teamwork in high esteem. I am a flexible Team member recognized for completing quality work with minimal supervision. Highly organized and a friendly individual with a year of experience in customer service and operating cash registers. Offering exceptional communication and multitasking abilities. I’m also a reliable Team Member with solid background meeting and exceeding production demands. I efficiently carry out physical demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Im very ambitious, and a career-focused job seeker, who is anxious to obtain an entry-level job to help launch my career while achieving company goals.
Overview
1
1
year of professional experience
Work History
Team Member
HyVee Foods
Cedar, IA
01.2024 - Current
- Pulling all items from back of shelf to front to make it look full (facing)
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Running list (required heavy lifting restocking, unloading truck, prepping for truck, running all bays [ backstock])
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Recognized potential theft situations and alerted supervisor immediately.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
Crew Member
Pancheros
Cedar, IA
06.2023 - 12.2023
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as cooking and cutting meat, preparing food, rolling dough
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking appliances/dishes.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Monitored inventory levels of food items used during meal services.
- Followed established cash handling procedures when collecting payment from customers.
- Washed and dried dishes, even took out the garbage
Education
High School Diploma -
Prairie High School
Cedar Rapids, IA05-2024
Skills
- Leadership Qualities
- Cash Handling
- Workplace Safety
- Customer Service
- Problem-Solving
- Product Knowledge
- Facility Cleaning
- Equipment Maintenance
- Following Instructions
- Goal Setting and Achievement
- Complex Problem-Solving
- Training and mentoring
- Creativity and Innovation
- Decision-making capabilities
- Flexible Schedule
- Teamwork and Collaboration
- Money Handling
- Positive Attitude
- Organizing Work Stations
- Heavy Lifting
- Effective Communication
- Professionalism
- Adaptability
- Multitasking
- Team building
- Reliability
Timeline
Team Member
HyVee Foods
01.2024 - Current
Crew Member
Pancheros
06.2023 - 12.2023
High School Diploma -
Prairie High School