Open To Work
Kelsey Tripp
Rockwood,ME
Work Preference
Summary
Versatile professional with experience in jewelry sales, estate assessments, and customer service. Known for strong communication, product knowledge, and time management. Trusted to assess client needs, manage details, and support sales through accurate analysis and quality service.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Jewelry Sales Associate
June & Jean Fine Jewelry
Rockwood, ME
11.2024 - Current
- Independently sold roughly 100 pieces of vintage and antique jewelry.
- Authentication and Identification.
- Described merchandise and explained use, operation and care.
- Packaged purchases and wrapped gifts to enhance customer satisfaction.
- Answered store and merchandise questions and led customers to want items.
- Working with suppliers to purchase loose gemstones for clients
- Cleaning, Executed polishing of jewelry to improve presentation. and inspections
- Maintained accurate sales records to support store management decisions.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assessed several local estates
Owner /Operator
The Rockwood Cottages
Rockwood, Maine
06.2022 - Current
- Managed self-employed cottage rental operations and guest communications.
- Coordinated cottage reservations, check-ins, and check-outs for The Rockwood Cottages.
- Oversaw housekeeping standards, room readiness, and supply stocking.
- Handled guest inquiries, complaints, and special requests.
- Promoted cottage availability through online listings and local marketing.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw the hiring process for new employees, from recruiting to onboarding training.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Developed strategic partnerships with other businesses in order to expand reach into new markets.
- Conducted market research to identify new business opportunities.
- Ensured compliance with safety regulations throughout the facility.
Design Consultant/Office Administrator
Big Country Built
New Gloucester, Maine
01.2017 - 09.2026
- Developed design concepts for a variety of clients.
- Coordinated cabinetry finishes and fixture selections across residential design packages.
- Created sketches, illustrations, logos and other graphic elements to be used in various projects.
- Prepared selection sheets and organized project files for home builds.
- Provided feedback on functionality, usability, and aesthetics of existing products.
- Created new designs and iterations during marketing strategy sessions.
- Examined product samples, adjusting designs to achieve desired results.
- Stayed up-to-date on current design trends in order to provide fresh ideas.
- Analyzed financial activities of the department to share budgetary input with managers.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Collaborated with subordinates on tasks to boost overall productivity and address challenges.
- Guided employees in resolving complex problems to enhance team performance.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Ensured compliance with applicable laws regarding employment practices.
Furniture Refinisher
The Modern Maine Farmhouse
Pownal, ME
11.2020 - 04.2022
- Restored wood furniture for clients at The Modern Maine Farmhouse specializing in Mid-Century Modern furniture.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Stripped old finishes using hand tools and chemical removers.
- Sanded surfaces to prepare furniture for staining and painting.
- Matched stains and paint colors to vintage and modern farmhouse styles.
- Repaired loose joints, cracked frames, and worn hardware.
- Applied protective sealants for durable, polished furniture finishes.
- Coordinated custom furniture requests with self-employed shop operations.
- Selected appropriate type of finishing product based on customer requirements.
- Inspected finished products for flaws prior to delivery or shipment.
- Kept records of all materials used during each project in order to track costs effectively.
- Provided estimates for clients regarding timeframes and cost associated with specific jobs.
- Consulted with clients regularly throughout projects in order to ensure satisfaction with results.
- Installed furniture hardware, including handles, knobs, and hinges, to enhance functionality and aesthetics. on furniture pieces including handles, knobs and hinges.
Education
Applied Jewelry Professional, Diamond & Diamond Grading, Colored Stones - Jewelry & Gemstones
Gemological Institute of America
Carlsbad, CA10-2025
Bachelor of Arts - Anthropology
Adelphi University
Garden City, NY05-2011
Skills
- Diamond grading
- Gemstone identification
- Jewelry appraisal
- Jewelry trend analysis
- Product knowledge expertise
- Customer buying trends
- Strong communication skills
- Customer service
- Self-motivation
- Time management
- Brand representation
Certification
- Applied Jewelry Professional through GIA
- Diamonds & Diamond Grading through GIA
- Colored Stones through GIA
Timeline
Jewelry Sales Associate
June & Jean Fine Jewelry
11.2024 - Current
Owner /Operator
The Rockwood Cottages
06.2022 - Current
Furniture Refinisher
The Modern Maine Farmhouse
11.2020 - 04.2022
Design Consultant/Office Administrator
Big Country Built
01.2017 - 09.2026
Applied Jewelry Professional, Diamond & Diamond Grading, Colored Stones - Jewelry & Gemstones
Gemological Institute of America
Bachelor of Arts - Anthropology
Adelphi University