Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey True

Overland Park,KS

Summary

Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling drug assistance programs. Team-oriented person with great decision-making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Co-Pay Assist

Retina Associates
05.2023 - Current
  • Reviewed patient records, identified medical codes, and applied payments for billing purposes.
  • Submitted patient statements and medical billing to drug assistance programs.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Supported patients and family members with confident, soothing approach as they handled medical claims.
  • Complied with HIPAA standards to confidentially maintain patient medical information.

Waitress

Murphy's Corner
08.2023 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress

Coach's Sports Bar & Grill
08.2022 - 06.2023


  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Medical Records - Medical Records

University of Phoenix
Online
11.2022

Skills

  • Knowledge of strict HIPPA guidelines
  • Knowledge of HMOs, Medicare and PPOs
  • Experience with ICD-10 coding, CPT coding and HCPCS
  • Medical billing software
  • Excell and Word skills
  • Strong work ethic
  • Good written communication

Timeline

Waitress

Murphy's Corner
08.2023 - Current

Co-Pay Assist

Retina Associates
05.2023 - Current

Waitress

Coach's Sports Bar & Grill
08.2022 - 06.2023

Medical Records - Medical Records

University of Phoenix

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Kelsey True