Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Kelsey Whitfield

West Des Moines

Summary

Dynamic sales associate with proven expertise at Victoria's Secret, excelling in customer satisfaction and team collaboration. Demonstrated leadership and multitasking abilities while consistently achieving sales goals. Proficient in point-of-sale systems, I foster positive customer relationships and drive team success through effective communication and a motivated attitude.

Overview

4
4
years of professional experience

Work History

Sales Associate

Victoria Secret
West Des Moines
11.2024 - 04.2025
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors and displays.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Sales Associate

Forever 21
West Des Moines
11.2023 - 11.2024
  • Processed transactions using a point-of-sale system.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Handled customer complaints in a professional manner.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.

Concession Worker

Skate South
Des Moines
06.2021 - 11.2023
  • Prepared and sold food and beverages.
  • Handled taking orders, cash register, and maintained a clean workspace.

Education

Esthetician -

Aveda Institute
West Des Moines
02.2025

Diploma -

Valley High School
West Des Moines
05.2024

Skills

  • Leadership Skills
  • Ability to Multitask
  • Computer Skills
  • Ability to Work in a Team
  • Communication Skills
  • Customer Satisfaction
  • Motivated Attitude

Hobbies and Interests

  • Sewing
  • Reading fiction
  • Dance
  • Digital Art
  • Writing Short Stories

Timeline

Sales Associate

Victoria Secret
11.2024 - 04.2025

Sales Associate

Forever 21
11.2023 - 11.2024

Concession Worker

Skate South
06.2021 - 11.2023

Esthetician -

Aveda Institute

Diploma -

Valley High School

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Kelsey Whitfield