Kelsey Woodward
Meridian,ID
Summary
A results-oriented executive administrative professional with 15+ years of experience in organization and business operations with a focus on improving complex processes. Excellent communication and collaboration skills with a wealth of administrative knowledge from various business functions.
Overview
15
15
years of professional experience
Work History
Management Assistant
Idaho Peace Officer Standards and Training (POST)
06.2018 - Current
- Serves as the primary assistant to the 15-member POST Council and to the POST Division Administrator.
- Maintains and updates extensive records systems related to the responsibilities of the position.
- Schedules all POST Council and related subcommittees meetings. Prepares agenda materials, records, and publishes and maintains meeting minutes.
- Responsible for interpreting and responding to a high volume of public records requests.
- Creates legal and binding documents pertaining to the licensing and certification of officers in the state of Idaho.
- Manager/registrant of all de-commissioned officers’ entries for the National Decertification Index (NDI) for the state of Idaho.
- Analyzes and resolves complex issues, providing effective solutions and recommendations.
- Working member of the management team that develops the annual strategic plan, agency policy and procedures, new legislation, and IDAPA rules revisions.
Bookkeeper
Golden Glow Tower
11.2020 - 01.2022
- Monitors and controls fund balances and expenses for a 64-room senior living facility.
- Reconciles monthly operating budget.
- Processes accounts receivable.
- Pays subsidiaries monthly.
- Processes monthly payroll.
- Maintains employee personnel files.
- Attends monthly meetings and makes budgetary recommendations of the business operating budget based off compilation of financial reports and researching compliance of state non-profit laws.
Technical Records Specialist II
Idaho State Police, Alcohol Beverage Control
02.2014 - 06.2018
- Subject matter expert in Title 23 alcohol licensing laws, regulations and policies executing and training all functions of the licensing cycle.
- Process new, transfers, and yearly renewals for all Idaho winery, brewery, wholesalers and liquor licenses.
- Balance funds collected and process the deposit spreadsheets daily.
- Create and maintain agency's social media website.
- Verify and pay department debts associated with employee purchases.
- Participate in development and revision of agency forms for all applications and permits.
- Schedule appointments and settlement conferences for command staff.
- Manage agency's high volume e-mail account.
- Lead licensing specialist who oversaw the training of new employees.
Technical Records Specialist I
Idaho State Police, Alcohol Beverage Control
05.2011 - 02.2014
- Processed public records requests.
- Created a weekly report of the detectives and command staff's work production.
- Balanced funds collected and processed the deposit spreadsheets daily.
- Assisted with preparing Administrative Violation reports for pending litigation.
- Assisted with forms development and revision, created manuals and guides.
- Prepared and sent general correspondence.
- Processed new and renewal applications for beer and wine.
- Provided customer service to walk-in customers.
- Answered a high volume of calls.
Investigative Assistant
Idaho State Police, Alcohol Beverage Control
01.2011 - 01.2013
- Provided undercover surveillance of licensed establishments being investigated.
- Managed funds allocated for compliance operations.
- Managed and supervised minor confidential informants while conducting undercover compliance operations.
- Created and managed minor confidential informant’s personnel files. Created accounting spreadsheets used to track funds spent during compliance operations.
Education
No Degree - Business Administration And Management
Southern New Hampshire University
Hooksett, NH01-2028
Certificate -
State of Idaho Certified Public Manager Program®
Boise, ID 06-2025
Skills
- Relationship building
- Office administration
- Organizational tasks
- Customer engagement
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Records management
- Adaptability and flexibility
- Continuous improvement
- Excellent communication
- Teamwork and collaboration
Timeline
Bookkeeper
Golden Glow Tower
11.2020 - 01.2022
Management Assistant
Idaho Peace Officer Standards and Training (POST)
06.2018 - Current
Technical Records Specialist II
Idaho State Police, Alcohol Beverage Control
02.2014 - 06.2018
Technical Records Specialist I
Idaho State Police, Alcohol Beverage Control
05.2011 - 02.2014
Investigative Assistant
Idaho State Police, Alcohol Beverage Control
01.2011 - 01.2013
No Degree - Business Administration And Management
Southern New Hampshire University
Certificate -
State of Idaho Certified Public Manager Program®
Distinguished Achievement Award
Presented in recognition of my efforts in rewriting the IDAPA rules that govern the law enforcement profession. Simplified and modernized the language of the IDAPA Rules to better reflect current practices. Reducing the IDAPA rules from six to one.
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