KELSHA BULLOCK
Creedmoor,NC
Summary
Compassionate Certified Clinical Hemodialysis Technician with expertise in patient care and team leadership. Experienced in managing daily operations and ensuring safety standards in fast-paced dialysis environments. Skilled in delivering high-quality service while effectively supporting team objectives.
Overview
1
1
Certification
12
12
years of post-secondary education
9
9
years of professional experience
Work History
Clinical Hemodialysis Technician
DaVita
01.2025 - Current
- Delivered safe, compassionate, and professional care to patients undergoing hemodialysis treatments.
- Monitored patients during treatment, promptly communicating changes or concerns to clinical staff to ensure optimal care.
- Collaborated with nurses, physicians, and other healthcare professionals to enhance quality of patient care.
- Prepare and monitor dialysis equipment according to established clinical and safety procedures.
- Accurately document treatment information and follow established clinical procedures.
- Follow infection-control, safety, and patient-care protocols.
- Maintain a clean, safe, and organized treatment environment.
Team Lead
Walmart
01.2024 - 01.2025
- Supervised associates to enhance daily store operations.
- Delegated responsibilities to optimize staffing and workflow management.
- Trained and assisted team members to promote productivity and company standards.
- Provided professional customer service and resolved customer concerns.
- Supported inventory, merchandising, and operational procedures.
- Maintained safe, organized, efficient work environment to support team effectiveness.
Service Manager, Tire & Lube
Walmart
01.2018 - 01.2023
- Managed daily operations of the Tire & Lube department.
- Supervised and trained team members, fostering efficient workflow and collaborative work environment.
- Provided exceptional customer service and addressed customer concerns professionally.
- Monitored department performance and operational standards to ensure alignment with company objectives.
- Ensured safety procedures and company policies were consistently followed.
- Assisted customers with automotive service needs and recommendations.
- Managed inventory and maintained optimal supply levels to support uninterrupted service delivery.
- Collaborated with management and other departments to support overall store operations.
Stocker
Walmart
05.2017 - 01.2018
- Stocked and organized merchandise efficiently and accurately.
- Maintained organized sales-floor and backroom areas, enhancing customer shopping experience.
- Assisted customers in locating merchandise and addressing inquiries, improving customer satisfaction.
- Followed safety procedures and company standards.
- Supported inventory management and streamlined overall store operations for efficient workflow.
Department Manager
Walmart
01.2018
- Managed daily department operations, assigning tasks to associates to optimize workflow.
- Supervised employees, facilitating training and development to enhance team skills.
- Supervised employees and supported training and development.
- Maintained inventory, merchandising, and organizational standards.
- Ensured achievement of department goals and compliance with company standards.
Education
High School Diploma -
Southern Vance High School
Henderson, NC 08.2002 - 01.2015
Skills
- Hemodialysis Procedures
- Patient Care & Safety
- Infection Control
- Clinical Documentation
- Clinical Operations
- Equipment Maintenance
- Team Leadership
- Staff Training & Development
- Patient Advocacy
- Patient Communication
- Time Management
- Organization
- Problem Solving
- Team Collaboration
- Communication
Certification
Certified Clinical Hemodialysis Technician (CCHT)
Timeline
Clinical Hemodialysis Technician
DaVita
01.2025 - Current
Team Lead
Walmart
01.2024 - 01.2025
Service Manager, Tire & Lube
Walmart
01.2018 - 01.2023
Department Manager
Walmart
01.2018
Stocker
Walmart
05.2017 - 01.2018
High School Diploma -
Southern Vance High School
08.2002 - 01.2015