Summary
Overview
Work History
Education
Skills
Timeline
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Kelsie Carpenter

San Diego,CA

Summary

Adept Fraud Analyst with a proven track record at Truist Bank, skilled in data analysis and fraud prevention. Demonstrated ability to reduce fraud losses significantly, coupled with exceptional verbal and written communication skills. Excelled in enhancing detection capabilities and training in fraud releases and bug fixes for my department.

Overview

16
16
years of professional experience

Work History

Fraud Analyst

Truist Bank
01.2016 - Current
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
  • Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Experience and training with releases for the fraud department, bug fixes and email correspondance.
  • Full knowledge and experience with Truist and Lightstream platforms.

Dental Assistant

Pediatric 4s Ranch
02.2013 - 12.2015
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Dental Assistant

Forest Dental Center
03.2009 - 03.2012
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.

Education

Associate of Science - Accounting

CVCC
Lynchburg, VA
05-2012

Skills

  • Data Analysis
  • Fraud prevention
  • Fraud Detection
  • Dispute Resolution
  • Verbal and written communication
  • Trend Analysis
  • Loss Prevention
  • Trained in Encore
  • Case Management
  • End-to-End Testing for the fraud team
  • Functional Testing for the fraud team

Timeline

Fraud Analyst

Truist Bank
01.2016 - Current

Dental Assistant

Pediatric 4s Ranch
02.2013 - 12.2015

Dental Assistant

Forest Dental Center
03.2009 - 03.2012

Associate of Science - Accounting

CVCC

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Kelsie Carpenter