Summary
Overview
Work History
Education
Skills
Timeline
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Kelsie Koffroth

Modesto,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Part-Time Key Holder

Claires Stores Inc
11.2021 - Current
  • Supported team members by cross-training in various roles and sharing knowledge of store operations.
  • Streamlined store operations by assisting with merchandising tasks such as creating attractive displays and updating signage according to promotional events or seasonal changes.
  • Developed a comprehensive understanding of products offered to better assist customers with inquiries or purchase decisions.
  • Collaborated with management to develop strategies for driving sales during peak periods.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Served as a reliable and dependable team player, consistently contributing to the achievement of store goals and objectives.

Sales Associate

Sonic Drive-in
02.2019 - 09.2019
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Education

BBA - Computer Information Systems

California State University - Stanislaus
Turlock, CA
05.2026

High School Diploma -

Joseph A. Gregori High School
Modesto, CA
05.2021

Skills

  • Merchandise Promotion and Display
  • Cash Handling Accuracy
  • Customer Service Management
  • Inventory and Stocking
  • Critical Thinking
  • Scheduling and Time-Tracking
  • Store Reset and Recovery
  • Team Building and Motivation

Timeline

Part-Time Key Holder

Claires Stores Inc
11.2021 - Current

Sales Associate

Sonic Drive-in
02.2019 - 09.2019

BBA - Computer Information Systems

California State University - Stanislaus

High School Diploma -

Joseph A. Gregori High School

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Kelsie Koffroth