Summary
Overview
Work History
Education
Skills
Timeline
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Kelsie Sauro

Fairmont,WV

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Consumables Team Member

Walmart
08.2022 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient task management systems.
  • Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
  • Collaborated with cross-functional teams to complete projects on time and under budget.


Lead Teacher Toddler Room

Educare
08.2018 - 03.2020
  • Enhanced toddler development by implementing age-appropriate learning activities and playtime experiences.
  • Collaborated with fellow teachers to develop a cohesive and consistent balance for the Toddler Room.
  • Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.


Customer Service / Data Entry

Health Net Federal Services LLC
04.2015 - 08.2015
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined data entry processes for increased efficiency and accuracy in customer records.
  • Collaborated with team members to improve overall customer service experience.
  • Maintained high levels of productivity by accurately processing customer orders within tight deadlines.

Customer Service Representative

Aegis Communications
01.2013 - 11.2013
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Group Supervisor

Learning Land Day Care Center
01.2012 - 01.2013

Education

High School Diploma -

East Fairmont High School
Fairmont, WV
05.2010

Skills

  • CPR Certified
  • Child Care
  • Microsoft Excell
  • Organizational Skills
  • Teaching
  • Training
  • Microsoft Office
  • Communication
  • Phone Etiquette (3 years)
  • Multi-line phone system
  • Customer Service
  • Training and development
  • Warehouse Inventory

Timeline

Consumables Team Member

Walmart
08.2022 - Current

Lead Teacher Toddler Room

Educare
08.2018 - 03.2020

Customer Service / Data Entry

Health Net Federal Services LLC
04.2015 - 08.2015

Customer Service Representative

Aegis Communications
01.2013 - 11.2013

Group Supervisor

Learning Land Day Care Center
01.2012 - 01.2013

High School Diploma -

East Fairmont High School

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Kelsie Sauro