Kelsie Schupp
Sheridan,IL
Summary
Hardworking and passionate worker with a desire to help others in need. Walking beside those in need, and aiding and encouraging them to keep on the right path is something I find extremely important. Prioritizing the needs of others and assisting in any way possible is what has driven me to pursue a degree in social work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Winding Creek Nursery
04.2021 - Current
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assessed customer needs to provide assistance and information on product features.
- Received and displayed product shipments on store retail shelves upon delivery.
- Collected payments and provided accurate change.
Sales Associate
Martin Avenue Shops
01.2020 - 12.2020
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Built and maintained relationships with peers and upper management to drive team success.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Arts - Social Work
Waubonsee Community College
Sugar Grove, IL06.2023
Skills
- Cash Handling Accuracy
- Problem-Solving
- Policy and Procedure Adherence
- Time Management
- Customer Service
- Store Opening and Closing
- Flexible Schedule
- Cash Handling
- Stocking and Receiving
- Customer Needs Assessment
- Written and Oral Communication Skills
- Energetic Self-Starter
- Friendly and Outgoing
- Customer Retention
- Teamwork and Collaboration
Certification
- CPR certified
Timeline
Sales Associate
Winding Creek Nursery
04.2021 - Current
Sales Associate
Martin Avenue Shops
01.2020 - 12.2020
Associate of Arts - Social Work
Waubonsee Community College
- CPR certified
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