Detail-oriented Senior Global Forwarding Agent with over 5 years of experience in supply chain coordination and process optimization. Proven expertise in managing domestic and international shipments, including hazardous, high-value, oversized, and custom-bonded freight. Skilled in negotiating contracts with customers and freight carriers to deliver cost-effective, on-time solutions, while maintaining clear and effective communication. Committed to driving improvements in logistics operations, resolving shipment challenges, and consistently delivering results in fast-paced, high-pressure environments. Strong track record of building and nurturing relationships with customers and carriers to ensure smooth operations and exceptional service quality.