Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Makenzie Lewis

Sheridan,IL

Summary

Detail-oriented Senior Global Forwarding Agent with over 5 years of experience in supply chain coordination and process optimization. Proven expertise in managing domestic and international shipments, including hazardous, high-value, oversized, and custom-bonded freight. Skilled in negotiating contracts with customers and freight carriers to deliver cost-effective, on-time solutions, while maintaining clear and effective communication. Committed to driving improvements in logistics operations, resolving shipment challenges, and consistently delivering results in fast-paced, high-pressure environments. Strong track record of building and nurturing relationships with customers and carriers to ensure smooth operations and exceptional service quality.

Overview

7
7
years of professional experience

Work History

Senior Global Forwarding Agent

CH ROBINSON INTERNATIONAL INC
08.2021 - Current
  • Freight and Transportation Coordination
  • Supply Chain Management
  • Domestic and International Shipment Booking
  • Contract Negotiation
  • Pricing Projects for Major Customers
  • Customer Communication
  • Documentation & Invoicing Collaboration
  • Freight Forwarder Coordination
  • Driver Dispatch Coordination

Warehouse Supervisor

Motive Power Resources
10.2017 - 08.2021
  • Managed daily shipping operations to ensure timely and efficient freight movement
  • Supervised warehouse teams, overseeing shipping, receiving, inventory and distribution processes
  • Enforced workplace safety protocols to maintain a secure and safe work environment
  • Operated fork lifts and pallet jacks safely to transport and load shipments
  • Utilized warehouse systems to track shipments, update inventory reports, and receiver parts into the systems inventory report
  • Maintained detailed records of shipments, deliveries, and inventory documents
  • Scheduled and coordinated carrier pickups for outbound freight
  • Operated forklifts to load and unload trucks and flatbeds efficiently

Education

Associate of Science - General Education

Kishwaukee College
Malta, IL
12-2025

High School Diploma -

Serena High School
Serena, IL
05-2013

Skills

  • Problem Solving
  • Time Management
  • Team Collaboration
  • Customer Relationship Management
  • Leadership and Team Development
  • Adaptability in Fast-Paced Environments
  • Decision Making Under Pressure
  • Efficiency and Productivity Optimization
  • Transportation Coordination
  • Documentation and Compliance Management

Languages

English
Native or Bilingual

Timeline

Senior Global Forwarding Agent

CH ROBINSON INTERNATIONAL INC
08.2021 - Current

Warehouse Supervisor

Motive Power Resources
10.2017 - 08.2021

Associate of Science - General Education

Kishwaukee College

High School Diploma -

Serena High School
Makenzie Lewis