Kelsy Pieper
Hampshire,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Global Forwarding Agent
C.H. Robinson
Rolling Meadows, Illinois
08.2024 - Current
- Optimized shipment schedules and routes through effective logistics coordination.
- Ensured compliance with transportation regulations and shipping practices.
- Processed air import shipments while adhering to all regulatory requirements.
- Managed documentation for air imports, including invoices and packing lists.
Import Agent
BDG International
Elgin, IL
07.2019 - 07.2024
- At BDG, I handle air imports, ocean imports, along with Canadian and Mexican border crossings.
- Managed end-to-end file processes, including receiving quotes from international agents and coordinating final client deliveries.
- Extensively handled genetic shipments and other PGA's mentioned in previous experience.
- Coordinated daily transfer shipments with proper documentation logs.
- Completed accurate US customs filings with secure communications.
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Cleared goods through customs and verified delivery to client destinations.
Import Agent
ICS World Wide
Elk Grove Village, IL
09.2016 - 09.2018
- Handled files from open to close, including quotes, booking, filing ISF, obtaining documentation, completing customs entry, and setting up delivery service.
- Ensured consistent communication with clients and provided assistance in classifying.
Release Customs Analyst
Livingston International
Itasca, IL
03.2015 - 09.2016
- Hard working experienced entry writer with full client contact
- Trained in FDA, DOT, LACEY Act, EPA TASCA and NAFTA
- Job duties include speaking with client, requesting documents and verifying HTS codes, filing entries, and going through client documents
- Thoroughly trained with Smartborder, Alliance, Kewill, and Evolve
- Experience with air, ocean, northern, and southern shipments
- Experience with in bond shipments.
Loan Processor
All Credit Lenders
Elgin, IL
11.2014 - 03.2015
- Dedicated customer service representative running background checks, verifying employment and references for a well-known loan company
- On the telephone for most of my days while processing information through our online system.
Education
High School Diploma -
South Elgin High School
South Elgin, IL12.2009
Skills
- Tool / Technology
- Transportation Planning
- Invoice Processing
- Customs Compliance
- Freight Forwarding
- Customer Support
- Documentation skills
- Document Preparation
- Customer Assistance
- Data Entry
- Remote Office Availability
- Problem solving
Timeline
Global Forwarding Agent
C.H. Robinson
08.2024 - Current
Import Agent
BDG International
07.2019 - 07.2024
Import Agent
ICS World Wide
09.2016 - 09.2018
Release Customs Analyst
Livingston International
03.2015 - 09.2016
Loan Processor
All Credit Lenders
11.2014 - 03.2015
High School Diploma -
South Elgin High School
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