Jasmina Abdic
Chicago,IL
Summary
I am a driven logistics specialist with extensive experience in shipment coordination, inventory management, and transportation. Known for high productivity and problem-solving skills. I am committed to meeting goals to maximize profit margins. Eager to learn and grow, I seek a long-term opportunity with a forward-thinking company.
Overview
8
8
years of professional experience
Work History
Global Forwarding Agent
CH Robinson Logistics
Wood Dale
01.2020 - Current
- Produced and managed detailed financial documentation, including expense reports, invoices, and billing, for a diverse portfolio of 20+ vendor accounts.
- Recovered over $25,000 in outstanding payments through diligent reconciliation and effective dispute resolution, improving cash flow.
- Coordinated logistics operations to streamline clearance, transportation, and HazMat classification processes, resulting in efficient project execution.
- Proactively developed strategies to strengthen customer relations and cultivate new business opportunities.
Gateway Agent
Panalpina
Wood Dale
03.2018 - 10.2019
- Ensured on-time, secure ORD-JFK deliveries by meeting deadlines and operational protocols. Enhanced client satisfaction through updates and prompt issue resolution
- Accurately managed and audited payment records, ensuring strict compliance with protocols, and contributing to financial integrity.
- Successfully scheduled and orchestrated 200-300 deliveries per week, optimizing routes and prioritizing on-time arrivals with accurate documentation, ensuring seamless fulfillment of daily customer demands, and enhancing operational efficiency.
- Analyzed, recognized, and implemented potential improvements in processes, leading to a better customer experience.
Import Agent
United Cargo
Chicago
09.2016 - 02.2018
- Built and managed effective customer connections with airlines and clients to address cargo ETA, AMS, and customer holds
- Ensured precise tracking of inventory through regular updates to control logs, documenting all shipment details such as received and shipped dates along with quantities.
- Managed payment processing for shipping services rendered to customers.
- Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
Education
Associate of Arts -
Triton College
River GroveSkills
- Client Support
- Effective Interpersonal Communication
- Data Analysis Expertise
- Microsoft Office Proficiency
- Mediation and Conflict Resolution
- Event Planning Specialist
- Budgeting and finance
- Records Management
- Project Management
- Client Relationship Management
Languages
Croatian
Native/ Bilingual
Serbian
Native/ Bilingual
Arabic
Limited
Spanish
Limited
Timeline
Global Forwarding Agent
CH Robinson Logistics
01.2020 - Current
Gateway Agent
Panalpina
03.2018 - 10.2019
Import Agent
United Cargo
09.2016 - 02.2018
Associate of Arts -
Triton College
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