Kelsie Shaunessy
Manchester,NH
Summary
Versatile and results-oriented professional adept in customer service, collaboration, and teamwork. Proficient in Microsoft Office and Adobe. Possesses excellent communication and organizational skills. Demonstrated ability to enhance customer satisfaction and loyalty through customized solutions and effective collaboration.
Overview
6
6
years of professional experience
Work History
Print Associate
Staples
09.2021 - Current
- Developed strong relationships with customers, leading to repeat business opportunities, positive referrals, and increased loyalty and satisfaction levels.
- Collaborated with coworkers by logging relevant job data in daily production log.
- Maintained a clean, organized, and safe working environment.
- Assessed customer needs to deliver satisfactory experiences and checked final products for quality and durability.
- Created customized options and solutions to meet customer unique copy and printing needs.
- Answered phone calls, entered customer orders in POS register system.
- Created shipping labels through UPS and took in prepaid packages.
Summer Camp Counselor
City of Manchester, New Hampshire
06.2021 - 08.2021
- Worked with children between ages 6 to 9.
- Accommodated for children's different interests, skills, and developmental levels.
- Organized and guided group activities.
- Collaborated with counselors to develop solutions for behavioral issues.
Cashier
Market Basket
06.2018 - 05.2021
- Operated cash register for cash, check, and credit card transactions.
- Maintained a balanced cash drawer.
- Greeted customers entering store and responded promptly to customer needs.
- Bagged customer purchases.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Psychology
Plymouth State University
Plymouth, NH05.2025
Associate of Arts - Behavioral Science
Manchester Community College
Manchester, NH05.2023
Skills
- Proficient in Microsoft Office
- Extensive knowledge in JASP statistical analysis
- Extensive knowledge in Qualtrics programming
- Excellent communication and collaboration skills
- Excellent organizational and time management skills
- Knowledge in photoshop, Adobe, and Canva
Timeline
Print Associate
Staples
09.2021 - Current
Summer Camp Counselor
City of Manchester, New Hampshire
06.2021 - 08.2021
Cashier
Market Basket
06.2018 - 05.2021
Bachelor of Science - Psychology
Plymouth State University
Associate of Arts - Behavioral Science
Manchester Community College
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