Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsie Tanner

Eldred,Pennsylvania

Summary

Customer Service representative with over 8 years experience in telephone and face-to-face customer service. Self-motivated Financial Coordinator proudly offering many years' experience working in fast-paced office settings. A poised professional overseeing administrative tasks with relative ease, including billing, and invoicing. Dedicated to providing patients with detailed information on benefits and payments.

Overview

10
10
years of professional experience

Work History

Treatment / Financial Coordinator

OGH Gundlah Dental & Delevan Dental
09.2019 - Current
  • Insurance Verification
  • Prior authorizations
  • Manage incoming calls
  • Leader Of Reception
  • Leader Of Daily Office Meeting
  • Collaborated with patients on treatment options.
  • Discussing Finance And Payment Plans
  • Processing Payments And Payment Posting
  • Scheduling Treatment
  • Analyze Delinquent Charts And Send To Collection Agency
  • Send Monthly Statement
  • Arranged monthly payment plans for outstanding balances.
  • Conducted thorough reviews of ledger entries.
  • Credential Providers
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Suspended Credit Reports
  • Production Reports
  • Insurance Reports
  • Treatment Reports
  • Aging Reports

Receptionist

OGH Gundlah Dental Center
09.2016 - 09.2019
  • First Contact With Patient
  • Manage Incoming Calls
  • Schedule
  • Chart Updates
  • Account Balances
  • Processing Payments And Payment Posting
  • Referrals
  • Insurance Referrals
  • Deposit

Receptionist

Leo Cusumano Pediatrics
05.2015 - 09.2016
  • First Contact With Patient
  • Answer Phone Calls
  • Schedule
  • Processing Payment And Payment Posting
  • Chart Updates
  • Deposit

Customer Service

Empereon Marketing
10.2014 - 05.2015
  • Inbound Calls
  • Outbound Calls
  • Selling Services
  • Payment Processing

Education

Diploma -

Otto-Eldred JR - SR High School
Duke Center, PA
01.2013

Skills

  • Communication
  • Organizational Skills
  • Team Leadership
  • Management
  • Word
  • Excel
  • Microsoft Office
  • Medent
  • Dentrix
  • Lighthouse 360
  • Kronos
  • Care Credit

Timeline

Treatment / Financial Coordinator

OGH Gundlah Dental & Delevan Dental
09.2019 - Current

Receptionist

OGH Gundlah Dental Center
09.2016 - 09.2019

Receptionist

Leo Cusumano Pediatrics
05.2015 - 09.2016

Customer Service

Empereon Marketing
10.2014 - 05.2015

Diploma -

Otto-Eldred JR - SR High School

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Kelsie Tanner