Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsie Wynn

Venus,TX

Summary

Newly Certified EMT - Basic with formal training and clinical experience in prehospital and hospital settings. Completed 72 hours of clinical rotations, including fire department ride - alongs, emergency department, and labor & delivery. Recognized for strong leadership, adaptability in dynamic situations, and the ability to remain calm and effective under pressure. I am dedicated to delivering compassionate, efficient emergency care, to every patient.

Overview

6
6
years of professional experience

Work History

Operations Assistant

Lifetime Fitness Center
11.2023 - Current
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted in any medical emergency that occurred in the club.
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via in-person interactions.

Reservation Agent

Enterprise Mobility
01.2022 - 08.2023
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.

Leasing Consultant

ZRS Management
05.2019 - 06.2021
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Education

EMT -B - BLS

Elite EMT Academy
Irving, TX
07-2025

Skills

  • Basic life support
  • Vital signs monitoring
  • Pre-hospital care
  • Airway management
  • Direct patient care
  • Patient assessments
  • CPR and first aid
  • Friendly, positive attitude
  • Flexible and adaptable
  • Dependable and responsible
  • Critical thinking
  • Calm under pressure

Timeline

Operations Assistant

Lifetime Fitness Center
11.2023 - Current

Reservation Agent

Enterprise Mobility
01.2022 - 08.2023

Leasing Consultant

ZRS Management
05.2019 - 06.2021

EMT -B - BLS

Elite EMT Academy

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