Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelson Ishii

Beaverton,OR

Summary

Accomplished and certified Pharmacy Technician with over 10 plus years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. I also now have the experience of waorking at a central pharmacy, to not only broaden my horizons on the patient facing aspect of pharmacy but the behind the scenes as well.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Genoa Healthcare
10.2022 - Current
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

Fred Meyer Pharmacy
09.2017 - Current
  • Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
  • Ensured medication safety with thorough verification of prescription orders and drug interactions.
  • Maintained accurate inventory levels for efficient pharmacy operations and cost control.
  • Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
  • Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Performed regular audits to maintain compliance with state regulations and company policies.
  • Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
  • Identified areas for improvement in workflow processes and implemented changes that led to increased efficiency within the pharmacy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.

Pharmacy Technician

Longs Drugs Pharmacy
06.2007 - 07.2017
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Delivered services to customer locations within specific timeframes.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Education

Associate of Arts - Liberal Arts And General Studies

Hawaii Community College
Hilo, HI
05.2017

High School Diploma -

Waiakea High School
Hilo, HI
05.2007

Skills

  • Attention to Detail
  • Medication Documentation
  • Item Pricing
  • Medical Machine Maintenance
  • Prescription Filling and Labeling
  • Patient Profile Setup
  • Medication Storage and Labeling
  • Medication Storage Procedures
  • Inventory Management
  • Prescription Interpretation
  • Updating medication histories

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician

Genoa Healthcare
10.2022 - Current

Pharmacy Technician

Fred Meyer Pharmacy
09.2017 - Current

Pharmacy Technician

Longs Drugs Pharmacy
06.2007 - 07.2017

Associate of Arts - Liberal Arts And General Studies

Hawaii Community College

High School Diploma -

Waiakea High School

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Kelson Ishii