Keltis Nkemta
Anoka Metro Regional Treatment Center
Maplewood,MN
4
years of professional experience
2
Languages
Compassionate Mental Health Support professional with a solid understanding of psychological principles and therapeutic methods. Strong active listening and communication skills enhance the ability to observe and support patients effectively. Committed to creating a supportive environment that fosters mental health recovery and resilience.
Work History
Mental Health Technician
2 Years 3 Months- De-escalated agitated behavior using approved communication and crisis intervention techniques.
- Maintained safe, orderly unit conditions by following infection control and safety procedures.
- Supported treatment plans by reinforcing coping skills and behavioral expectations.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Responded promptly to patient needs, escalating concerns to clinical staff as required.
- Monitored patient behavior and documented observations in accordance with facility protocols.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Assisted with medication administration and counting and pouring medications.
- Assisted in development of therapeutic activities for patients.
- Treated clients and families with respect and dignity.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Assessed patient progress and reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Charted on each patient daily.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
Mental Health Support Worker
1 Year 4 Months- Providing one-on-one monitoring for residents at risk of harming themselves or interfering with medical equipment
- Monitored patient behavior and documented observations in accordance with facility protocols.
- Responded promptly to patient needs and escalated concerns to clinical staff.
- Trained new technicians on unit routines, safety practices, and documentation standards.
- Coordinated shift handoffs to ensure accurate communication and continuity of care.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Implemented de-escalation and limit-setting strategies to manage escalating behaviors and support patient cooperation.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Applied evidence-based therapeutic interventions addressing mental health difficulties to promote client progress.
- Educated families on mental health conditions, empowering them with knowledge to support their loved ones.
- Improved patient safety with continuous observation and timely intervention.
- Guided patients in development of coping strategies, improving their ability to manage symptoms.
- Documented patient progress comprehensively, enabling tailored treatment adjustments.
Education
Associate of Science - Social Work
- Honor Roll 2011
- Professional Development: Social Work
- 3.8 GPA
- Ranked in Top 10% of class
- Professional Development: Social Services
- Extracurricular Activities: Attended workshops or seminars related to mental health, counseling, or social justice. Volunteered at local shelters helping individuals experiencing homelessness. Assisted with community food drives and food bank distribution programs. Participated in community awareness events for mental health, domestic violence, or substance abuse prevention.
Skills
Medication administration
De-escalation techniques
Stress management
Behavior observation
Medication management
Nursing assistance
Anger regulation
Emotional support
Crisis intervention
Stress management
Compassionate support
BPD interventions
Schizoid support
Problem-solving
Decision-making
Relationship building
Encouragement and motivation
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Mental Health Technician
Anoka Metro Regional Treatment Center
07.2024 - CurrentRead More
Mental Health Support Worker
Volunteers of America
02.2023 - 06.2024Read More
University of Buea
Associate of Science from Social Work
Read More