Results-driven mechanic with a proven track record in diagnosing and repairing vehicle systems, including HVAC. Strong attention to detail and collaborative mindset support effective communication and service delivery, aiming to drive customer satisfaction and operational improvements.
Overview
4
4
years of professional experience
Work History
Mechanic
Mercedes-Benz of Bellevue
Bellevue, Washington
06.2025 - 06.2026
Inspected, serviced, and repaired brakes, exhaust systems, and transmissions, and engines.
Diagnosed vehicle issues utilizing advanced diagnostic tools and equipment.
Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Hands-on experience diagnosing, repairing, and recharging mobile vehicle A/C and heating systems to execute efficient HVAC diagnostics and component replacements.
Worked with team members to improve repair processes, reducing turnaround time for services.
Communicated service needs and recommendations effectively to customers.
Instructed and mentored employees on effective repair methods, fostering skill development and consistency.
Mechanic
Les Schwab
Kirkland, Washington
11.2023 - 05.2025
Performed tire installations, rotations, repairs, and inspections while following company safety procedures
Executed roadside and on-site service calls for commercial vehicles, enhancing customer satisfaction and minimizing downtime
Delivered professional customer service by addressing tire, wheel, and automotive service needs, fostering customer loyalty
Used hand and power tools safely and efficiently in a fast-paced shop environment
Communicated clearly with customers and coworkers regarding services, recommendations, and job status
Demonstrated strong attention to detail when completing automotive service tasks
Coordinated multiple service requests, ensuring timely completion while upholding quality standards
Followed safety protocols and proper procedures when working with vehicles, tools, and equipment
Front Desk Associate
Woodinville Sports Club
Woodinville, Washington
05.2022 - 08.2023
Managed front desk operations, ensuring a welcoming atmosphere for all visitors.
Received incoming calls and coordinated with staff to promptly fulfill customer requests.
Scheduled appointments for fitness classes and personal training sessions.
Processed payments efficiently, ensuring customers received accurate receipts and change.
Resolved member issues and escalated concerns to management.