Kelton Page
Tyler,TX
Summary
Dynamic professional with a proven track record at Kmart Corporation and the US Government, excelling in customer assistance and technical troubleshooting. Leveraged product knowledge expertise and advanced technical skills to enhance team performance and customer satisfaction. Known for reliability, punctuality, and a professional appearance, consistently delivering results beyond expectations.
Overview
7
7
years of professional experience
Work History
Retail Worker
Kmartcorp
Stevensville, MD
01.2018 - 05.2025
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Initiated friendly conversation with customers to determine level of assistance required.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers, identified their needs and provided assistance with product selection.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
United States Army
US Government
Fort George G Meade, MD
06.2019 - 12.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized various software and tools to streamline processes and optimize performance.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems, and implement solutions.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Stevensville High School
Stevensville05-2019
Skills
- Professional appearance
- Customer assistance
- Workplace safety compliance
- Loss prevention techniques
- Store maintenance
- Store cleaning
- Merchandise display
- Patience and empathy
- Product knowledge expertise
- Promotional displays
- Shipment receiving
- Visual merchandising
- Reliability and punctuality
- Inventory control
- Loss prevention
- Sales proficiency
Affiliations
- I love developing PC gaming applications.
- I enjoy reading midevil and gothic books.
- I am constantly outside with my Labrador Retriever Lola.
- Currently enrolled in college for graphic design. I love anything to do with a computer
Accomplishments
- Army Good Conduct Medal
- National Defense Service Medal
- Korea Defense Service Medal
- Army Service Ribbon
- Calvary Scout
Languages
Spanish
Limited
English
Professional
About Me
- I am a proud US Army Veteran
- I love learning and educating my self on all things historical and current.
- I am Consummate Team Player
- Enjoy all new opportunities presented to me
- Looking forward to working at Bass Pro Shops as I continue my education.
- Proficient in handling weapons from a handgun to a Army tank.
References
References available upon request.
Timeline
United States Army
US Government
06.2019 - 12.2023
Retail Worker
Kmartcorp
01.2018 - 05.2025
High School Diploma -
Stevensville High School
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