Abir Saadoune
The Bronx,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Cashier
Tjmax
Astoria, NY
10.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
Assistant Manager
Tax Office
Queens, NY
01.2022 - 01.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Created reports on sales trends, inventory levels, and financial data.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Established processes for monitoring customer satisfaction levels.
Manager
Rukn Alfakhamah
The Bronx, NY
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Produced thorough, accurate and timely reports of project activities.
Graphic Designer
Century Wholesale
The Bronx, NY
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Reviewed feedback from clients or other stakeholders on existing designs before making necessary modifications.
- Proofread all material prior to submission ensuring accuracy of content.
- Assisted in selecting colors, images, text style and layout for each project.
- Designed new, on-brand visual elements focusing on concept and messaging.
Cashier Assistant
Crepes house
The Bronx, NY
- Answered customers' questions and provided information on store procedures or policies.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Manager in Training
Triple chocolate
The Bronx, NY
- Developed and implemented training plans for new employees.
- Conducted performance appraisals to monitor employee progress.
- Provided coaching and mentoring to team members on a regular basis.
- Facilitated internal communications between departments to ensure alignment of objectives.
- Implemented process improvements to increase operational efficiency.
- Coordinated logistics for business meetings, workshops, and corporate events.
- Participated in cross-functional training programs to understand various business operations.
Education
Associate of Arts -
Ofppt
Casablanca , Morocco07-2022
High School Diploma -
Berrada High School
Morocco 07-2020
Second Year - Radiologic Technology
Hostos Community College of The City University of New York
The Bronx, NYSkills
- Communication
- Time management
- Creativity
- Customer Service
- Skills management
- Organization
- Team Work
- leadership
- problem solving
- Marketing
- Other languages
- Adaptability
- Interpersonal skills
- work ethic
- Attention to detail
- Emotional intelligence
- Project management skills
- Foreign languages skills
- Research skills
- Flexibility
- Certification & licenses
- Self motivation
- Retail Merchandising
- Staff Training
- Conflict Resolution
- Organizational abilities
- Sales expertise
- Point of sale system
- Customer Relations
- Time management skills
- Issue Resolution
Certification
I have a certification of graphic design serves as a formal recognition of a designer's skills and knowledge in areas like typography , layout branding and digital design tools . it often involves completing coureswork or passing exams through accredited institution or organization .
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Native/ Bilingual
Affiliations
- Family.
- Friends.
- Health and fitness.
- Income.
- Independence.
- Influence and power.
- Making use of talents.
- Personal growth.
- Positive impact on society
- Prestige and status
- Professional growth
- Security
- Spirituality/faith
- Spouse/partner
- Stimulating/rewarding work
- Time for leisure and relaxation
- Wealth/savings
Timeline
Cashier
Tjmax
10.2022 - 01.2023
Assistant Manager
Tax Office
01.2022 - 01.2023
Manager
Rukn Alfakhamah
Graphic Designer
Century Wholesale
Cashier Assistant
Crepes house
Manager in Training
Triple chocolate
Associate of Arts -
Ofppt
High School Diploma -
Berrada High School
Second Year - Radiologic Technology
Hostos Community College of The City University of New York