Kelty Parker
Colorado Springs,CO
Summary
Hard working leader with excellent people skills, cross-cultural experience, integrity, and adaptability. With experience in costumer service and hospitality I have a record of excelling in communications and leadership; I am a quick-learner and would bring great value to any team. I thrive in fast-paced, high intensity environments and love being the best I can be in the work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Wildland FireFighting Camp Crew
Bureau of Indian Affairs
, Rocky Mountain Region
2021.05 - Current
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Gathered, prepared, operated and maintained equipment and supplies necessary for planned activities.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Facilitated team activities and practiced conflict resolution skills.
- Served as team lead in multiple assignments and activities.
- Adapted to a variety of requests, changes, needs, and tasks while practicing outdoor living skills.
Sales Associate
American Eagle
Colorado Springs , CO
2020.01 - 2021.01
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Practiced customer service and communication skills.
Delivery Driver
Chick-fil-A
Colorado Springs , CO
2020.12 - 2022.01
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
Hospitality Team Member
Lynley
Kenepuru Sound , Marlborough
2022.09 - 2023.03
- Provided highest quality customer service standards by anticipating customer needs.
- Resolved guest problems and complaints to improve overall satisfaction.
- Informed guests of local dining, entertainment and leisure options.
Server
Kinship Landing
Colorado Springs, CO , CO
2023.01 - 2023.12
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
Executive Assistant
Matt Parker
Colorado Springs , CO
2023.10 - Current
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
- Monitored incoming emails and responded accordingly in a timely manner.
International Volunteer
The Exodus Road
Colorado Springs , CO
2016.01 - Present
- Traveled internationally to assist in marketing storytelling trips to India and Thailand.
- Assisted in trip planning, travel details, cross-cultural communication team building, and administrative support for international donor and service trips.
- Served as a spokesperson for the organization at various community events to include public speaking, customer service, sales of merchandise, and communicating the mission of the organization.
- Advocated for the organization's mission of combatting human trafficking to include conducting interviews and communications with national practitioners and survivors.
Education
Some College (No Degree) - Emergency Medical Technician
Colorado Mountain College
Steamboat Springs, COSome College (No Degree) - Adventure Guide
Pure Exploration
Nepal High School Diploma -
Pine Creek
Colorado Springs, CO01.2021
Skills
- Field Patient Assessments
- Respiratory Care Assessment
- Patient Evaluations
- Vital Sign Assessment
- Defibrillation and Resuscitation
- Electrocardiography (EKG)
- Phlebotomy
- IV Therapy
- Wilderness Medicine
- Wilderness Evacuation
- Leadership
- Splinting and Wound Care
- Team Building, Facilitation, and Management
- Communication: Verbal, Public and Written
- Navigational Skills
- International Humanitarian Aid
- Outdoor Education, Leadership, and Exploration
- Conflict Resolution
- Outdoor Survival and Adventure Guide Skills
- Cross-Cultural Communication
- Guest Engagement
- Order Management
- Safe Food Handling
Certification
- EMT-B Certification [2022]
- BLS Certification from AHA [2022]
- IV Therapy Certification [2022]
- Wilderness Medical Professional from Colorado Mountain College [2022]
- International Wilderness First Aid Training [2021]
- Whitewater Rescue Technician-Recreational Training [2021]
- Industry Standard Trekking Leader Qualification Training [2021]
- Industry Standard Rock Climbing Supervisor Qualification Training [2021]
- Pure Exploration Certificate of Guiding Training [2021]
- Grand Prize Winner: Song Academy Youth International Songwriting Competition [2021]
References
References available upon request
Timeline
Executive Assistant
Matt Parker
2023.10 - Current
Server
Kinship Landing
2023.01 - 2023.12
Hospitality Team Member
Lynley
2022.09 - 2023.03
Wildland FireFighting Camp Crew
Bureau of Indian Affairs
2021.05 - Current
Delivery Driver
Chick-fil-A
2020.12 - 2022.01
Sales Associate
American Eagle
2020.01 - 2021.01
International Volunteer
The Exodus Road
2016.01 - Present
Some College (No Degree) - Emergency Medical Technician
Colorado Mountain College
Some College (No Degree) - Adventure Guide
Pure Exploration
High School Diploma -
Pine Creek
- EMT-B Certification [2022]
- BLS Certification from AHA [2022]
- IV Therapy Certification [2022]
- Wilderness Medical Professional from Colorado Mountain College [2022]
- International Wilderness First Aid Training [2021]
- Whitewater Rescue Technician-Recreational Training [2021]
- Industry Standard Trekking Leader Qualification Training [2021]
- Industry Standard Rock Climbing Supervisor Qualification Training [2021]
- Pure Exploration Certificate of Guiding Training [2021]
- Grand Prize Winner: Song Academy Youth International Songwriting Competition [2021]
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