Detail-oriented dispatcher skilled in managing communication between departments and training new staff. Proven track record in ensuring smooth operations, contributing to team success and enhancing overall efficiency.
Overview
10
10
years of professional experience
Work History
Dispatcher
Springmaid Beach Resort
Myrtle Beach, South Carolina
05.2025 - Current
Answered incoming calls from housekeeping staff, guests, and other departments to facilitate effective communication and resolve inquiries.
Relayed work orders and information between work crews, supervisors, and field personnel.
Managed communication between departments to ensure smooth operations.
Coordinated daily communication with housekeeping staff to promptly address needs and concerns, ensuring operational continuity.
Relayed important information to front desk, enhancing service delivery and guest satisfaction.
Housekeeper Supervisor
Springmaid Beach Resort
Myrtle Beach, South Carolina
01.2023 - 05.2024
Supervised housekeeping staff, ensuring guest rooms met cleanliness and order standards.
Inspected guest rooms for cleanliness, ensuring compliance with resort standards.
Trained new employees on cleaning procedures and safety protocols, facilitating smooth onboarding.
Housekeeper
Springmaid Beach Resort
Myrtle Beach, South Carolina
06.2022 - 01.2023
Maintained spotless and welcoming guest rooms through meticulous daily cleaning.
Restocked supplies and amenities in guest accommodations to enhance guest experience.
Oversaw inventory of cleaning supplies, ensuring consistent availability for daily operations.
Broadcast Journalist
UDLA
Quito, Ecuador, Quito
01.2016 - 08.2017
Conducted interviews with newsworthy individuals to provide engaging content for live broadcasts.
Wrote clear and accurate scripts for news segments, enhancing viewer understanding.
Edited audio and video content to create compelling narratives for broadcasts.
Collaborated with production team to create compelling visual content.
Managed social media accounts to promote news stories and engage audiences.
Facilities Work Order Supervisor at United States Embassy, Monrovia, LiberiaFacilities Work Order Supervisor at United States Embassy, Monrovia, Liberia