Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kelva Chica

Kelva Chica

Myrtle Beach,SC

Summary

Detail-oriented dispatcher skilled in managing communication between departments and training new staff. Proven track record in ensuring smooth operations, contributing to team success and enhancing overall efficiency.

Overview

10
10
years of professional experience

Work History

Dispatcher

Springmaid Beach Resort
Myrtle Beach, South Carolina
05.2025 - Current
  • Answered incoming calls from housekeeping staff, guests, and other departments to facilitate effective communication and resolve inquiries.
  • Relayed work orders and information between work crews, supervisors, and field personnel.
  • Managed communication between departments to ensure smooth operations.
  • Coordinated daily communication with housekeeping staff to promptly address needs and concerns, ensuring operational continuity.
  • Relayed important information to front desk, enhancing service delivery and guest satisfaction.

Housekeeper Supervisor

Springmaid Beach Resort
Myrtle Beach, South Carolina
01.2023 - 05.2024
  • Supervised housekeeping staff, ensuring guest rooms met cleanliness and order standards.
  • Inspected guest rooms for cleanliness, ensuring compliance with resort standards.
  • Trained new employees on cleaning procedures and safety protocols, facilitating smooth onboarding.

Housekeeper

Springmaid Beach Resort
Myrtle Beach, South Carolina
06.2022 - 01.2023
  • Maintained spotless and welcoming guest rooms through meticulous daily cleaning.
  • Restocked supplies and amenities in guest accommodations to enhance guest experience.
  • Oversaw inventory of cleaning supplies, ensuring consistent availability for daily operations.

Broadcast Journalist

UDLA
Quito, Ecuador, Quito
01.2016 - 08.2017
  • Conducted interviews with newsworthy individuals to provide engaging content for live broadcasts.
  • Wrote clear and accurate scripts for news segments, enhancing viewer understanding.
  • Edited audio and video content to create compelling narratives for broadcasts.
  • Collaborated with production team to create compelling visual content.
  • Managed social media accounts to promote news stories and engage audiences.

Education

Bachelor of Journalism -

Universidad De Las Americas
Quito, Ecuador
08-2017

Skills

  • Work order coordination
  • Active listening
  • Dispatch operations
  • Team collaboration

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Dispatcher

Springmaid Beach Resort
05.2025 - Current

Housekeeper Supervisor

Springmaid Beach Resort
01.2023 - 05.2024

Housekeeper

Springmaid Beach Resort
06.2022 - 01.2023

Broadcast Journalist

UDLA
01.2016 - 08.2017

Bachelor of Journalism -

Universidad De Las Americas
Kelva Chica