Summary
Overview
Work History
Education
Skills
Affiliations
References
Education and Training
Timeline
Generic

Kelvin Anderson

Waldorf,MD

Summary

Proficient operations professional with extensive experience overseeing business operations. Highly skilled at leading employees while promoting and encouraging growth. Exceptional leader experienced in creating and integrating business plans, strategies and procedures. Dedicated to setting goals focused on performance and growth.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

10
10
years of professional experience

Work History

Professional Mover

District Management Group
12.2024 - Current
  • Managed logistics for residential and commercial moves, ensuring efficiency and safety.
  • Trained and mentored new team members on packing techniques and equipment handling.
  • Oversaw inventory management to minimize loss or damage during relocation processes.
  • Developed streamlined workflows that improved job completion speed and reduced downtime.

Operations Management Supervisor

United Parcel Service, UPS
11.2021 - 10.2024
  • Maintained daily operations of the organization by supervising staff and monitoring performance metrics.
  • Coordinated with other departments to ensure adherence to operational policies and procedures.
  • Analyzed data to identify areas for optimization and develop plans for implementation.
  • Resolved conflicts between employees in a timely manner while maintaining positive relationships.
  • Managed daily workflow processes including scheduling, resource allocation, budgeting, and reporting.
  • Conducted regular training sessions for new employees regarding company policies and procedures.
  • Ensured compliance with safety regulations through periodic inspections of work sites.
  • Created detailed reports on operational performance metrics such as production output, costs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted regular meetings with staff to discuss progress, challenges, and opportunities.

Construction Laborer

Miller & Long Co
07.2018 - 03.2020
  • Assisted in the installation of doors, windows, drywall, roofing systems, and other structural components.
  • Performed general clean-up activities onsite including sweeping and disposing of debris.
  • Maintained a safe work environment by adhering to safety regulations and guidelines.
  • Unloaded trucks with supplies for construction projects.
  • Removed rubble and other debris at construction sites using wheelbarrows or other equipment.
  • Set up ladders or temporary platforms used in construction projects.
  • Used levels to ensure surfaces were even prior to completing tasks.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Read plans, instructions or specifications to determine work activities.
  • Signaled operators of construction equipment to facilitate alignment, movement and adjustment of machinery.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Logged inventory to track supply counts, organize equipment and gather important materials.
  • Controlled traffic to protect work site integrity, crew safety and general public welfare.
  • Performed demanding physical work over extended periods and modeled positive attitude.

Sales Associate

Walmart
10.2016 - 06.2018
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Adhered to company initiatives and achieved established goals.

Sales Associate

Payless
07.2015 - 11.2017
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.

Education

Suitland High School
District Heights, MD
06.2015

Skills

  • Performance Optimization
  • New Business Development
  • Multi-Site Operations
  • Corporate Administration
  • Organizational Leadership
  • Office Management
  • Microsoft Office
  • Payroll and Budgeting
  • Meeting Coordination and Support
  • Staff Scheduling
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Affiliations

  • I am a professional gamer & Youtuber and travels to competition's in my free time

References

References available upon request.

Education and Training

other

Timeline

Professional Mover

District Management Group
12.2024 - Current

Operations Management Supervisor

United Parcel Service, UPS
11.2021 - 10.2024

Construction Laborer

Miller & Long Co
07.2018 - 03.2020

Sales Associate

Walmart
10.2016 - 06.2018

Sales Associate

Payless
07.2015 - 11.2017

Suitland High School