Kelvin Flores
The Bronx,NY
Summary
Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable worker with strong ability in multitasking. Offering teamwork and communication with everyone. Highly organized, proactive and punctual with team-oriented mentality. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
4
4
years of professional experience
Work History
Food Runner
Pershing Square Restaurant
Bronx , NY
06.2019 - 01.2023
- Double-checked meals placed in window against customer tickets for accuracy.
- Memorized dining room floor plans and understood seat number system.
- Assisted servers to optimize guest dining experience.
- Responded quickly to customer concerns and escalated major issues to management.
- Removed dishes and glasses from tables or counters to take to kitchen for cleaning.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Offered insight into menu items to answer customer questions.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Stocked service supply areas with tableware, garnishes and prepared food.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying into register.
- Greeted guests with friendliness and professionalism.
- Supported serving staff in delivering accurate and well-presented food orders.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Online Shopper
Amazon
Bronx , NY
01.2021 - 05.2021
- Suggested comparable products to replace out-of-stock items.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Listened to customer needs to identify and recommend best products and services.
- Scanned items when pulling from shelves to update system stock information.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
- Asked store associates for help locating missing products.
- Followed application instructions closely and reviewed deliveries to minimize errors.
Education
High School Diploma -
Validus Preparatory Academy
Bronx, NY06.2021
Skills
- Flexible Schedule
- Food Preparation
- Teamwork and Collaboration
- Opening and Closing Procedures
- Customer Service
- Valid Driver's License
- Bussing Tables
- Cleaning and Sanitizing
- Time Management
- Effective Multitasking
- Clear Communication
- Food Service
- Team Leadership
- Menu Memorization
Languages
Spanish
Professional
Timeline
Online Shopper
Amazon
01.2021 - 05.2021
Food Runner
Pershing Square Restaurant
06.2019 - 01.2023
High School Diploma -
Validus Preparatory Academy
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