Ability to prioritize tasks based on a variety of variables and make appropriate recommendations. Skill and ability in meeting and dealing tactfully and effectively with other employees, public and private officials, and members of the public. Increased ability to communicate effectively by written, spoken and electronic means; effectively using computer software; route navigation software, organizing and conducting research, inventory management software, projects, and other task related activities. Continuous learning and professional development. Flexibility and adaptability in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Mail Security Specialist (DoS Contractor)
RightDirection Technology Solutions
12.2024 - 02.2025
Screening and Inspection: Inspected mail and packages for suspicious or potentially hazardous contents, using techniques such as X-ray scanning and visual examination.
Threat and Detection and Response: Identified and prepared responsiveness too, potential security threats, such as explosives, biohazards, or other dangerous materials.
Mail Handling and Processing: Sorted and distributed mail and packages; managing material throughout the organization.
Security Protocol Implementation: Developed and implemented security protocols and procedures for mail handling and processing.
Ensured compliance with the organization and relevant laws and regulations for industrial standards relating to mail security.
Investigated security incidents related to mail and packages and responded accordingly.
Collaborated with law enforcement agencies and other stakeholders to share intelligence and best practices related to mail security; to investigate and resolve security incidents.
Provided customer service and responded to customer inquiries and complaints.
Diplomatic Security Officer
State Department (Inter Con Security)
04.2024 - 11.2024
Provides protection for The State Department, U.S. Secretary of State, foreign embassies, consulates, and other international organizations that have diplomatic representatives in the United States entering all State Department buildings within the Metropolitan area.
Provides a full range of high-quality security and police services through a variety of fixed posts, patrol operations, and specialty units.
Works closely with other offices in the Department of State, and other federal, state, local, and foreign security and law enforcement organizations, the protective detail ensures that the Secretary of State can conduct U.S. diplomacy safely and securely.
Coordinates all aspects of protective security details for certain foreign dignitaries who visit the State Department (approximately 150 each year), and has provided security to foreign ministers, former heads of state, members of the British royal family, the Secretary Generals of the United Nations and NATO entering the State Department buildings.
Able to respond quickly and effectively to security-related problems, questions, and concerns of the foreign diplomatic community; observe and report all offenses/incidents.
Effectively and efficiently screen and process all visitors entering the Passport Office.
Secures entrances and exits during emergencies; detect and respond to alarms and emergencies.
Ability to maintain excellent detection rate on x ray machine.
Communicate and remain accessible via two-way radio or company issued cellular phone.
Special Police Officer
Allied Universal
09.2023 - 04.2024
Responsible for protecting government buildings, public schools, and facilities in a professional matter.
Provides a full range of high-quality security and police services through a variety of fixed posts, patrol operations, and specialty units.
Meet and deal tactfully with the public.
Conducts internal and external roving foot patrols.
Secures entrances during emergencies and when needed.
Controls keys and lock combinations.
Observes and reports all incidents.
Monitors/operates a 2-way radio and phone system and acts as communicator dispatcher as needed.
Maintain all mandatory training requirements in accordance with company policy.
Accurately and thoroughly prepare incident reports and safeguards information and evidence to ensure successful follow up and resolution.
Exhibits the ability to professionally interact with all individuals in a courteous manner, and can de-escalate potentially unsafe, hostile situations.
Perform other duties as assigned.
Forklift Operator
Matheson (Contractor-Seasonal)
10.2021 - 01.2022
Setup production staging areas with required ingredients and materials from daily requisition sheet.
Operate equipment safely and efficiently (equipment to include, but not limited to stand up forklifts, high lifts, pallet jacks, double pallet jacks and radio frequency equipment).
Secure loads to machine before transporting, operating, and managing technical equipment, picking, and wrapping orders for shipment, adhering to safety management standards.
Sorted offloaded materials, packaged them onto secure pallets, lifted them onto racks, and documented their warehouse location.
Excellent hand-eye coordination, proficiency in operating technical machinery, and mathematical aptitude.
Monitor and maintain inventory of products.
Organize and secure materials, such as boxes, bales, pallets, and super stacks in a safe way.
Pick orders from inventory using a pick sheet; Shrink wrap pallets to prepare them for shipping.
Weigh products and/or loads and record weight; Move hazardous materials.
Report any faulty equipment, damage to racks, or other potential safety hazards.
Analyze production schedules to determine movement, deliveries, and material requirements.
Maintain equipment by cleaning, oiling, recharging, refueling, etc.
Consult and coordinate with manager, employees, other departments, and equipment manufacturers regarding loading and unloading operations.
Perform quality checks, Report quality variances to the proper channels.
Use radio frequency equipment as needed for picking, put-away, receiving, and load functions.
Comply with OSHA Standards.
Education
Bachelor of Science Degree - Broadcast Journalism
Bowie State University
Bowie, Maryland
12.2022
Associate of Art Degree - Mass Communication (Broadcast Media)
North Carolina Central University
Durham, North Carolina
05.2018
Skills
Analytical Thinker; Active Listener; Result Driven; Superb Multi-Tasking; Detailed Oriented; Prioritizing Work; Analyze Quantitative & Qualitative Data; Willingness to Learn; Willingness to Help; Team Growth and Leadership; Ability to Adapt to Changing Priorities and Deadlines
Cybersecurity: Familiarity with security protocols and software
Graphic: Adobe Creative Cloud
MS Office: Excel, WordPerfect, PowerPoint, Outlook
Windows 10, MacOS
Inventory Databases
Affiliations
Kappa Alpha Psi Fraternity Inc.
Timeline
Mail Security Specialist (DoS Contractor)
RightDirection Technology Solutions
12.2024 - 02.2025
Diplomatic Security Officer
State Department (Inter Con Security)
04.2024 - 11.2024
Special Police Officer
Allied Universal
09.2023 - 04.2024
Forklift Operator
Matheson (Contractor-Seasonal)
10.2021 - 01.2022
Associate of Art Degree - Mass Communication (Broadcast Media)
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions
Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)
Group Chief Financial Officer at Timeline Technology Solutions; Pivot Payments Limited; Ctrack Middle East & Africa TechnologyGroup Chief Financial Officer at Timeline Technology Solutions; Pivot Payments Limited; Ctrack Middle East & Africa Technology