Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Kelvin Le

Grand Prairie,TX

Summary

Highly-motivated employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Cashier

Columbia Sportswear
Grand Prairie, TX
03.2018 - 07.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.

Server

King Crab House
Arlington, TX
05.2019 - 01.2022
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Writer

Moonbug Entertainment
Dallas, TX
02.2022 - 06.2023
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Met with other writers in multiple writers' room to make necessary adjustments to continuously improve scripts.
  • Worked on various children's televisions series. (e.g. Thomas and Friends: All Engines Go)

IT Technician

Honda Financial Services
Irving, TX
11.2023 - 08.2024
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Monitored system performance and implemented preventive maintenance procedures.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Provided technical support to users via telephone or remote access.

Education

Bachelor of Science - Biology

The University of Texas At Arlington
Arlington, TX
05.2019

Skills

  • Service Oriented
  • Team Player
  • Verbal and Written Communication
  • Workflow Coordination
  • Customer Service and Rapport

Languages

English
Vietnamese

Accomplishments

A finalist in the Feedback Animation Film Festival, which led to Oscar winning directors reading my scripts.

Timeline

IT Technician

Honda Financial Services
11.2023 - 08.2024

Writer

Moonbug Entertainment
02.2022 - 06.2023

Server

King Crab House
05.2019 - 01.2022

Cashier

Columbia Sportswear
03.2018 - 07.2020

Bachelor of Science - Biology

The University of Texas At Arlington

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Kelvin Le