Kelvin Montilla

• Supervision: Manage and supervise finance cage staff, including cashiers, bankers, and supervisors. Provide guidance, training, and support to ensure efficient and effective performance.
• Cash Management: Oversee all aspects of cash handling, including receiving, verifying, and disbursing cash, chips, and other financial instruments. Ensure compliance with established procedures and regulations.
• Transaction Monitoring: Monitor transactions to detect and prevent fraudulent activity or errors. Implement controls and procedures to safeguard assets and maintain accuracy in financial transactions.
• Customer Service: Ensure that patrons receive prompt and courteous service at the finance cage. Address customer inquiries, resolve issues, and handle escalated situations with professionalism and discretion.
• Compliance: Ensure compliance with gaming regulations, internal policies, and procedures governing financial transactions. Stay informed about changes in regulations and implement necessary adjustments to ensure compliance.
• Reporting: Prepare and review reports on financial transactions, variances, and discrepancies. Provide accurate and timely reporting to management, regulatory agencies, and other stakeholders as required.
• Training and Development: Develop and implement training programs for finance cage staff to ensure compliance with policies and procedures, as well as to enhance skills and knowledge related to cash handling and customer service.
• Team Collaboration: Collaborate with other departments within the casino, such as accounting, security, and gaming operations, to ensure seamless coordination of activities and effective communication.

• Accurately gathered, recorded, and evaluated data essential for assisting patrons, including conducting interviews with prize winners to ensure accurate information gathering for reporting to IRS and management.
• Received checks and cash for deposit, meticulously verifying amounts and ensuring the accuracy of deposit slips.
• Examined checks for endorsements, validating various details such as dates, bank names, and recipient identification, while also ensuring the legality of associated documents.
• Monitored bank vaults to uphold correct cash balances, ensuring the integrity of financial assets.
• Entered customers' transactions into computer systems to maintain accurate records and promptly issued computer-generated receipts.
• Conducted manual counting of currency, coins, and checks, while also utilizing currency counting machines to prepare deposits or shipments to branch banks or the Federal Reserve Bank.
• Identified transaction discrepancies and mistakes in balancing debits and credits, facilitating swift resolution to maintain accurate financial records.

This experience as a Main Banker demonstrates proficiency in meticulous data handling, precise transaction management, and vigilant monitoring of financial assets.