Kelvin Ortiz
Summary
- Works well under pressure while retaining a positive attitude
- Superior customer service and communication skills
- Quick learner and recognized for problem-solving skills
- 4+ years in Hardware/Software Quality Assurance
- Bilingual- Fluent in Spanish
Team-oriented Tester with expertise in Quality Assurance. Dedicated analysis and well-developed skills in Certification Testing and Guideline Compliance. Sharp and passionate with urgency to complete projects on time.
Methodical Tester with experience supporting product design and development by building comprehensive test plans and employing strategic resources. Strong background writing, executing and reporting test data. Dedicated to offering product insight throughout development and deployment.
Overview
9
9
years of professional experience
Work History
PTD Lotcheck Tester
Aston Carter / TekSystems
08.2021 - 05.2024
- Tested pre-released and currently released software for bugs and compatibility issues with different hardware
- Coordinated with project leads and software developers to troubleshoot issues
- Utilized Excel checklist to accurately input data pertaining to found bugs and possible issues within software
- Worked in a large team effectively and tactfully to perform duties that ensured that the product met standards.
Hardware Tester
Keywords Studios
10.2019 - 08.2021
- Tested and debugged functions of pre-released hardware (e.g
- Functionality, performance, playability, and compatibility)
- Documented product defects and issues in detail, leading to fixes that ensured the product was at the best quality and playability before being released to the public
- Typical responsibilities included documenting issues, performing tasks on products for long periods of time.
Line Worker
Manpower - Contract for Nike
03.2019 - 06.2019
- Adhered to a strict schedule daily
- Operated heavy machinery such as a grinder, mega press, rotary, etc
- Expected to be able to switch tasks on the fly
- Quickly adapted when put in charge of new machinery.
Game Consultant
Retro Game Trader
04.2018 - 02.2019
- Evaluated customer trade-ins
- Inspected and tested games and hardware
- Made recommendations based on customer preference
- Opened and closed the store on a daily basis while following procedure.
Apparel Associate
Fred Meyer
07.2017 - 10.2017
- Learned about products to guide customers to the right product for their needs
- Responsible for operating cash register and reconciling financials
- Maintained a well-stocked and organized sales floor while delivering outstanding service
- Willing to go the extra mile to suit customer needs.
Security Guard
Alliance Building Services
04.2015 - 11.2016
- Ensures premises are secure by patrolling property, monitoring surveillance, accessing points and permitting entry
- Complete reports by recording observations, information, and activities
- Maintain security equipment, troubleshooting malfunctions, and calling for repairs
- CPR/AED Certified.
Day Porter
Alliance Building Services
02.2015 - 04.2015
- Keeping public areas clean and orderly while working in areas with customers and maintaining good customer relations
- Orders supplies and make sure to stock the bathrooms, kitchens, and meeting rooms
- Prioritizing special work orders received through emails which includes clean ups such as accidental spills, vacuuming, and more
- Responsible for maintaining safety in public areas.
Education
GED -
Shoreline Community College
Seattle, WA06.2008
Skills
- Reporting and analysis
- Quality Assurance
- Jira issue tracking
- Test scenario development
- Specification compliance testing
- Defect tracking
- Manual Testing
- Test Management Tools
- Product Testing
Timeline
PTD Lotcheck Tester
Aston Carter / TekSystems
08.2021 - 05.2024
Hardware Tester
Keywords Studios
10.2019 - 08.2021
Line Worker
Manpower - Contract for Nike
03.2019 - 06.2019
Game Consultant
Retro Game Trader
04.2018 - 02.2019
Apparel Associate
Fred Meyer
07.2017 - 10.2017
Security Guard
Alliance Building Services
04.2015 - 11.2016
Day Porter
Alliance Building Services
02.2015 - 04.2015
GED -
Shoreline Community College
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