Kelvin Perez
Queens,NY
Summary
Dynamic and results-oriented professional with extensive experience in logistics and package handling, notably with Amazon. Excelled in team collaboration and warehouse safety, significantly enhancing customer satisfaction through efficient processing and delivery methods. Skilled in heavy lifting and problem-solving, adept at training peers and optimizing operations for peak performance.
Overview
4
4
years of professional experience
Work History
Delivery Driver
FedEx:Ground
12.2020 - 10.2023
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Completed on-time deliveries by choosing best and most efficient routes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Verified accuracy of all deliveries against order forms.
Package Handler
Amazon
10.2019 - 11.2020
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Maintained clean, orderly work environment free of hazards.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Operated equipment while observing standard safety procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used hand-held scanners and physical logs to accurately track item movements.
- Moved furniture and boxes using utility dolly and truck ramp.
- Increased team morale with consistent encouragement and recognition for meeting daily targets.
- Elevated customer service standards, promptly addressing inquiries about package status and resolving issues.
Education
Hilcrest High School
Jamaica, NY08.2015
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Loading and unloading
- Truck loading and unloading
- Shipping and receiving
- Maintaining equipment
- OSHA compliant
- Decision-making
- Inventory organization
- Load security and guidance
- Problem-solving
- Delivery verifications
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
FedEx:Ground
12.2020 - 10.2023
Package Handler
Amazon
10.2019 - 11.2020
Hilcrest High School
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