Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KELVIN REDD

Edgemere,MD

Summary

A position as a Process Assistant with opportunity for growth which would effectively utilize prior experience, demonstrated expertise and personal abilities from previous positions to better enhance the Amazon customer buying experience and myself. Position should offer the opportunity for continued professional growth and advancement commensurate with qualifications. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

25
25
years of professional experience

Work History

Process Guide

Amazon
Sparrows Point, MD
03.2022 - Current
  • As a PG for Amazon, I assist in processing inventory, customer orders, and stowing inventory at Amazon. I was the team lead of 2 floors of stowers, where my direct coaching and leadership style achieved Amazon's goals.
  • I coached in areas of quality deficiencies. Performance and stowing techniques, expected Amazon policy, and Amazon culture.
  • Participated in group meetings where I collaborated on how to excel not only with my team but also with other team performances as a group. Collaborated with managers and other supervisors on team performance in real time and made decisions to promote better floor production in real time. In my tenure at Amazon, I have held a variety of positions. Including Stow, where I prepped and placed items for market. WS, where I trained, worked as the lead Water Spider to support not just the stow force, but also assist the PA floor leader in management tasks. Problem solved, where I was responsible for clearing errors in product coding in preparation for sale, including but not limited to damaged items. Wrongly identified items, bad expiration dates, replace scan codes when needed. Handling of hazmat material. Processing non-con items.
  • Provided guidance to team members on best practices for processes.
  • Provided support for project initiatives related to process improvement.
  • Monitored progress of workflows against established timelines and deadlines.
  • Identified areas of process improvement and recommended solutions.
  • Trained personnel on newly implemented processes or updated existing ones.
  • Conducted process reviews and audits to ensure compliance with standards.
  • Monitored employee productivity to provide constructive feedback and coaching.

Sr. Account Executive/ Field Account Manager

IT1 Source Inc.
Scottsdale, AZ
04.2012 - Current
  • Responsible for Prospecting new accounts in the New York/NJ Metro area, Maintaining relations relationships of previous accounts and demonstrating growth, Collaborating with manufacturers on proposals to make sure client needs are met
  • Making presentations for client's education on products and benefits
  • Handling all procurement needs for software and hardware
  • Predicting future trends in IT and proposing those trends as to relevance to the client needs.

SBS Account Manager

CDW Direct Inc.
Voorhees, NJ
06.2007 - 03.2011
  • Outbound tele sales of computer equipment to small and medium sized corporations
  • Assist SBS clients in developing a game plan growing IT needs and concerns as they pertain to their business Needs
  • Having Conversations with all needed C level employees to identify needs and wants as they may sometimes differ from Director of IT
  • Also assisted in helping to guide decisions on budget allocations for IT projects, and made aware of benefits and disadvantages of choices made for IT platforms and goals both present and future, Identify and present new technology to business' to promote streamline ease of use and more efficient operations for the corporations, And generate continual new sales opportunities
  • Assist with configurations of complex IT platforms such as Data Storage, Networking, and Network security, Configure IT equipment for proposal to customer
  • Prospect for new companies to build IT relationships with
  • Collaborate with co-workers and manufactures on projects and continued training.

Team Leader/ Direct Market Sales Rep

3W Marketing
Cherry Hill, New Jersey
09.2006 - 06.2007
  • Direct Marketing of sports advertising to families and businesses in the Phila and New York area
  • Train new hires in skill set to market advertising to business and families face to face, put together sales campaigns for sales reps to market
  • Direct training sessions and strategies for my sales team to increase business, collaborate with other team leaders to make sure my teams sales goals and other teams sales goal were in line with company expectation and also follow up and insure that performance and goals were driving an increase in company business and profits.

PMFU Sales Rep

Myron Corporation
Maywood, New Jersey
08.2005 - 09.2006
  • Out bound telesales prospecting to market promotional items to small and medium companies as well as implementing new sales strategies directed by management
  • Monitoring audit trail after sales to insure stipulations are met
  • Client follow up contact to resolve any problems in TE stage
  • Attend periodic sales training meetings to updates on new products and scripts offered and further growth to enhance sales skill set for promo item marketing.

College Planning Specialist

College Funding Alternatives, Inc.
Princeton Jct., New Jersey
09.2003 - 08.2005
  • Prospect, and consult families for the purpose of solicitation of financial products to fund college, as well as advising on the best places to get student loans and how to reduce their out of pocket cost for college.

SALES MANAGER

MADISON FINANCIAL AID CONSULTANTS
Chatham, New Jersey
11.2001 - 09.2003
  • Hired and trained staff of telemarketers who called prospective college client to set appointments for marketing financial services to fund college
  • Set sales forecast for company, monitored sales rep growth and performance
  • Motivating sales reps and provide training to stimulate sales when deficiencies occurred
  • Responsible for total recruitment of office leads, building company relationships with corporations and high schools and performance of financial planners in office
  • Assisted in giving seminars to recruit clients
  • Meet with and sold clients

SALES MANAGER

GLOBAL MARKETING
Bloomfield, New Jersey
03.2001 - 03.2002
  • Hired Managed and trained staff of telemarketers for phone sales and help developed strategies to achieve company sales goals
  • Monitored Sales Rep performance, Trained when deficient
  • Maintained proper working order of phone dialer system and computer system as well as trouble shooting minor system problems
  • Reviewing outbound leads and setting up territories for calling and administering continuing sales rep training.

INVESTMENT REPRESENTATIVE

INVESTEC ERNST & CO
New York, New York
03.2000 - 02.2001
  • Prospected, Developed and serviced clients in vast areas of the market including research, consultation and recommendation of equities, debt securities and options
  • And effected trades in all of the above for the best interest of my clients

Education

OCEAN COUNTY COLLEGE
TOMS RIVER, NEW JERSEY
06.1985

Skills

  • Leadership
  • Training
  • Marketing expertise
  • Sales quotas
  • Sales process
  • Client prospecting
  • Consultation
  • Relationship building
  • Recommendation
  • Hardware products
  • Software products
  • Client account management

References

Available upon request

Timeline

Process Guide

Amazon
03.2022 - Current

Sr. Account Executive/ Field Account Manager

IT1 Source Inc.
04.2012 - Current

SBS Account Manager

CDW Direct Inc.
06.2007 - 03.2011

Team Leader/ Direct Market Sales Rep

3W Marketing
09.2006 - 06.2007

PMFU Sales Rep

Myron Corporation
08.2005 - 09.2006

College Planning Specialist

College Funding Alternatives, Inc.
09.2003 - 08.2005

SALES MANAGER

MADISON FINANCIAL AID CONSULTANTS
11.2001 - 09.2003

SALES MANAGER

GLOBAL MARKETING
03.2001 - 03.2002

INVESTMENT REPRESENTATIVE

INVESTEC ERNST & CO
03.2000 - 02.2001

OCEAN COUNTY COLLEGE

Similar Profiles

CREATE PROFILE
KELVIN REDD