Upbeat, customer-focused Sales Associate with seven years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
9
9
years of professional experience
Work History
Lumber Sales Associate
Lowes Home Improvment
Virginia Beach, Virginia
06.2023 - 10.2024
Greeted customers and provided assistance with lumber selection.
Assisted in loading lumber onto customer vehicles.
Provided product knowledge and advice to customers regarding lumber types, grades, and sizes.
Organized inventory on shelves according to size, type, and grade of lumber.
Performed daily stock checks to ensure adequate supply of products.
Operated forklifts to unload lumber from delivery trucks.
Intern
Old Dominion University Research
Norfolk, Virginia
08.2022 - 05.2023
Gathered data for market research projects and analyzed findings to make recommendations.
Provided administrative support by completing tasks such as filing documents and scheduling meetings.
Contributed ideas during brainstorming sessions to generate creative solutions.
Analyzed financial statements to identify areas of improvement in business operations.
Assisted in routine research, investigations and special projects to support work of assigned department.
Supported senior staff members in the completion of complex projects within deadlines.
Crew Leader
Cookout
Fredericksburg, VA
03.2016 - 07.2021
Directed team of 10-15 crew members in daily operations and assigned tasks.
Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
Trained new hires on job duties, safety protocols, and company policies.
Ensured compliance with all health and safety regulations.
Inspected equipment for proper operation before use by crew members.
Assisted in resolving customer complaints or issues quickly and efficiently.
Organized inventory of supplies necessary for job completion; ordered additional materials when needed.
Education
Bachelor of Science - Strategic Communications
Old Dominion University
Norfolk, VA
12-2024
High School Diploma -
Massaponax High School
Fredericksburg, VA
05-2019
Skills
Upselling
Product Merchandising
Warehouse Safety
Customer Assistance
Payment Processing
Store Organization
Cash Handling
Time management abilities
Store Opening and Closing
Cash Register Operation
Building Customer Loyalty
Team Cooperation
Adaptable and Flexible
Goal Setting
Relationship Building
Strong Communication and Interpersonal Skills
Creative Thinking
Multitasking
Cooking instruction
Cooking techniques
Cooking experience
Cooking procedures
Short Order Cooking
Recipe-based cooking
Following cooking methods
Accomplishments
Advanced Diploma
144+ hours of community
United States Marine Corps Scholastic Excellence Award (for academic achievement and leadership as a high school scholar.)