KELVONDRA JOHNSON
Winnsboro
Summary
Detail-oriented healthcare and administrative professional with experience in appointment scheduling, patient record management, and customer service. Proven ability to support clinical teams, maintain accurate documentation, and provide compassionate service in fast-paced medical and correctional environments.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Surgical Technologist
Franklin Medical Center
Winnsboro
02.2026 - 06.2026
- Prepared operating room by sterilizing equipment and ensuring cleanliness standards.
- Managed surgical instruments by organizing and counting them before and after surgeries.
- Assisted surgeons during procedures by providing necessary instruments and supplies.
Medical Administrative Assistant
Franklin Medical Center
Winnsboro
04.2025 - 08.2025
- Coordinated appointment scheduling and optimized patient flow for multiple providers, enhancing service delivery.
- Managed appointment scheduling and patient flow for multiple providers.
- Compiled reports and documentation to facilitate accurate billing processes.
Correctional Officer
Richland Detention Center
Rayville
06.2024 - 01.2025
- Supervised inmate activities, enhancing safety and security within facility
- Conducted routine inspections of housing units and common areas, promoting a secure environment
- Documented incidents and maintained detailed reports, ensuring accurate records for accountability
Medical Assistant
Richland Medical Center
Rayville
09.2023 - 04.2024
- Supported healthcare providers during examinations and procedures to ensure patient comfort and accuracy in care delivery.
- Managed patient scheduling and appointment logistics to optimize clinic flow and minimize wait times.
- Ensured accuracy of electronic health records to enhance patient information reliability and facilitate seamless care coordination.
Customer Service Representative
Teleperformance USA
Sanford
05.2021 - 01.2022
- Resolved customer concerns through effective communication, enhancing customer loyalty.
- Built strong customer relationships, leading to improved customer satisfaction.
- Documented interactions in internal systems, ensuring accurate records for future reference.
Education
Diploma - Surgical Technology
Unitech Training Academy
West Monroe, LA 09.2025 - 05.2026
Associate of Science - Nursing Administration
Ultimate Medical Academy-Clearwater, FL
Clearwater, FLHigh School Diploma -
Franklin Parish High School-Winnsboro
Winnsboro, LASkills
- Surgical Procedure Coordination
- Intraoperative Patient Care
- Scrub assistance
- Instrument management
- Patient safety
- Emergency Response Procedures
- Operating Room Logistics
- Electronic Health Records (EHR)
- Medical Documentation
- Medical Terminology
- HIPAA Compliance
- Insurance and Billing Support
- Records Management
- Team Collaboration
- Attention to Detail
- Time Management
- Scrub assistance
Certification
- CPR Certified
- Medical Administrative Assistant Certification, 2022
Timeline
Surgical Technologist
Franklin Medical Center
02.2026 - 06.2026
Diploma - Surgical Technology
Unitech Training Academy
09.2025 - 05.2026
Medical Administrative Assistant
Franklin Medical Center
04.2025 - 08.2025
Correctional Officer
Richland Detention Center
06.2024 - 01.2025
Medical Assistant
Richland Medical Center
09.2023 - 04.2024
Customer Service Representative
Teleperformance USA
05.2021 - 01.2022
Associate of Science - Nursing Administration
Ultimate Medical Academy-Clearwater, FL
High School Diploma -
Franklin Parish High School-Winnsboro