Edelia Garcia
Dr. Nabil Matar
Miami
2
Languages
17
years of professional experience
Organized and motivated professional experienced in surgical schedule management and patient care coordination. Enhanced operational efficiency and patient outcomes through effective communication and strategic planning in high-pressure environments. Focused on leveraging time management and organizational skills to support company growth.
Work History
Surgical Coordinator
2 Years 6 Months- Collaborated with surgeons and nursing staff to ensure seamless preoperative and postoperative care.
- Coordinated surgical schedules to optimize patient flow and resource allocation.
- Implemented electronic health record (EHR) systems for improved patient data management and accessibility.
- Facilitated communication between patients and medical teams, enhancing patient satisfaction and engagement.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Served as a trusted resource for patients and families during emotionally challenging times, providing compassionate support and guidance throughout the surgical journey.
- Coordinated with facilities to set up surgeries for Miami Neuroscience institute for Neurosurgery.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Contributed to a reduction in surgery cancellations by closely monitoring patient compliance with pre-surgical instructions.
- Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
- Verified insurance coverage and obtained pre-authorizations.
Medical Assistant
16 Years 10 Months- Coordinated patient appointments via phone and in person to optimize scheduling efficiency.
- Prepared treatment rooms by ensuring cleanliness and restocking necessary supplies to enhance patient experience.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Communicated patient concerns and updates to physicians to facilitate timely and effective treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Maintained accurate inventory of medical supplies and equipment., vaccination and product expiration logs to record updated documentation for tracking purposes.
Education
High School Diploma
Skills
Patient Handling Techniques
Patient Care Coordination
Supply management
Bedside manner
Diagnostic Testing
Venipuncture and Phlebotomy
Schedule management
Insurance processing
Supply Management
Problem resolution
Surgical Procedure Coordination
Proper Sterilization Techniques
Multitasking and Prioritization
Surgical Supply Management
Patient Communication Management
Social Perceptiveness
Inventory control
Clear Communication
Facility coordinating
Calendar management
Patient Preoperative Preparation
Patient Education Materials
Surgical Equipment Preparation
Facility coordination
Calendar management
Languages
English
Full Professional
Spanish
Professional
Education and Training
other
Timeline
Surgical Coordinator
Baptist Health Medical Group
02.2024 - CurrentRead More
Medical Assistant
Dr. Nabil Matar
10.2009 - CurrentRead More
Florida Career College - Miami
High School Diploma
Read More