Detail-oriented Research Assistant with hands-on experience performing clerical and laboratory work to advance research goals. Drives team success with expertise in data review, reporting and specimen handling. Specializes in Biological systems.
Overview
4
4
years of professional experience
Work History
Research Assistant
Georgia Institute Biological Systems
05.2023 - 11.2023
Reviewed and analyzed hours of underwater prerecorded videos to identify and track the movement patterns of Atlantic krills
Enhanced research quality by meticulously collecting and analyzing data from various sources.
Streamlined data management processes for increased efficiency and accuracy in research findings.
Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
Student Assistant
Center for Education Integrating Science, CEISMC
08.2021 - 05.2023
Mathematics, and Computing, Front desk backup: Provided backup support at CEISMC front desk by answering phones, greeting staff and visitors, and taking messages
Manage and maintain sensitive employee information in physical and online files
Enhanced office efficiency by organizing and maintaining files, records, and resources.
Increased department productivity through effective time management and prioritization of tasks.
Customer Service Representative
Nordstrom Incorporated
05.2022 - 08.2022
Proficient in handling high volume of incoming calls, while providing excellent customer service by addressing inquiries and concerns in a timely, friendly, and professional manner
Demonstrated ability to meet and exceed performance metrics, such as call time, customer satisfaction, and first call resolution rate, while adhering to company policies and procedures.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Store Lead
Clothes Mentor
09.2019 - 08.2021
Develop many sales competitions to boost revenue each quarter Increase sales by large percentages through idea and event development
Successfully assisted customers per day in-person and via telephone with purchase decisions, transactions, returns, and inquiries
Train, assign specific duties, and supervise a team of up to 5 employees per shift Train, assign specific duties, and supervise a team of up to 5 employees per shift
Education
Bachelor of Science - Biology, Biological Sciences
GEORGIA INSTITUTE OF TECHNOLOGY
Skills
Data Collection
Laboratory Testing
Activity Tracking
Equipment Maintenance
Lab Safety
Specimen Preparation
Research Design
Statistical Analysis
Documentation Requirements
Timeline
Research Assistant
Georgia Institute Biological Systems
05.2023 - 11.2023
Customer Service Representative
Nordstrom Incorporated
05.2022 - 08.2022
Student Assistant
Center for Education Integrating Science, CEISMC
08.2021 - 05.2023
Store Lead
Clothes Mentor
09.2019 - 08.2021
Bachelor of Science - Biology, Biological Sciences
GEORGIA INSTITUTE OF TECHNOLOGY
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