Kemarius Andrews

• Managed front desk operations and handled guest check-in processes.
• Resolved guest complaints and ensured customer satisfaction consistently.
• Handled customer complaints professionally and efficiently.
• Assisted customers with inquiries and provided product information.
• Trained new employees on customer service protocols and procedures.

• As a Community Youth team member of KOCO, I worked as a Supported youth initiatives at KOCO.
• The community activities we do at KOCO are food pantry distribution.
• I began working here to strengthen my social skills and advocacy in community involvement.

Organized and managed employee schedules to maintain staffing levels.

• Received technical training in General Construction: Carpentry, Electricity, Heating, Ventilation& Cooling (HVAC), and Welding