Tamara Lattimore
Brooklyn,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Target
Brooklyn,NY
04.2022 - Current
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Collaborated with team members to handle guest requirements from check-in through check-out.
Education
Bachelor of Arts - Pediatric Nursing
Hunter College of The City University of New York
New York, NY06.2025
High School Diploma -
Academy For Young Writers
New York, NY06.2022
Skills
- Customer Service
- Computer Skills
- Guest accommodations
- Detail Oriented
- Issue Resolution
- hardworking
Timeline
Guest Service Representative
Target
04.2022 - Current
Bachelor of Arts - Pediatric Nursing
Hunter College of The City University of New York
High School Diploma -
Academy For Young Writers