Kemeko Colon
Hartwell,GA
Summary
Customer service professional dedicated to effective team management and customer satisfaction and to become a member of a progressive team that utilizes my work ethic and customer-oriented management experience to improve quality and services. Natural leader Trusted key holder Passion for customer satisfaction Quick learner Food service background Strong client relations Dynamic, friendly hostess Cash flow management Service-oriented
Overview
26
26
years of professional experience
Work History
Food Service Specialist Manager
GA Department of Corrections
Hartwell, Georgia
08.2022 - Current
- Supervises and plans work of assigned staff
- Train and direct staff and temporary workers in proper techniques of food preparations
- Provides input for the development of food service operations policies and procedure
- Keeps records by government agencies regarding sanitation and food subsidies
- Oversees food service inventory and estimates the amount and cost of required supplies such as food and ingredients
- Implements the management of the food and supply purchase, delivery, storage and issue system
- Manages all food production and service activities
- Monitors compliance with sanitation, safety, fire regulations and health rules and standards
- Monitors food preparation methods, portion sizes, garnishing, presentation and display of food
- Oversees quality control of all aspects of food service by conduction inspections for adherence to established guidelines
- Performs facility sanitation inspections
- Schedules and receives food and beverage deliveries, checking delivery contents in order to verify product quantity and quality
- Give guidance and direction to offender cooks, bakers, meat cutters and food servicers workers in sanitation, receiving, handling, storing and refrigerating
- Prepare and serve three daily nutritional, appetizing meals through the use of offender work force for the general population and staff
Operator
Electrolux Home Products
Anderson, SC
09.2018 - 07.2022
- Assemble Goods on the production line.
- Monitor the production process.
- Carryout quality testing checks.
- Pack goods to be shipped.
- Ensure that production work is performed by SOPs and job safety analysis.
- Ensure that work areas are clean and maintained at all times so the security of production workers is maintained.
- Ensure that end products conform to the equality and quantity standards of the company.
- Trained new team members.
- Backed up team leaders as needed.
Food Service Supervisor
Department of Corrections
Hartwell, GA
11.2015 - 09.2018
- Give guidance and direction to offender cooks, bakers, meat cutters and food servicers workers in sanitation, receiving, handling, storing and refrigerating
- Prepare and serve three daily nutritional, appetizing meals through the use of offender work force for the general population and staff
- Provide supervision and training of offender workers as assigned
- Document and provide feedback on offender worker job performance and behavior
- Direct and assign offender workers
- Monitor and verify SOPs are followed
- Ensure offender workers receive safety training and adhere to safe work practices
- Maintain security and discipline over offender workers
- Account for offender workers in accordance with DOC policy
- Execute and maintain tool control processes according to DOC policy
- Maintain key control.
Credit Manager
Farmers Home Furniture
Hartwell, Ga
09.2014 - 10.2015
- Processing credit application and credit limits.
- Post customer payments by cash, check, and credit card transactions.
- Balance register drawers
- Track and update daily deposits.
- Approving or declining and issuing lines of credit.
- Ensure that customers with delinquent accounts are contacted and proper collection procedures are followed.
- Conducts daily collection calls to customers with payments due or to customers with past due accounts via telephone calls or mail or field visits as needed
- Worked with customers to develop repayment plans for delinquent accounts.
Store Manager
TitleMax Finance
Toccoa, GA
10.2010 - 09.2014
- Approving or declining and issuing lines of credit.
- Ensuring that customers with delinquent accounts are contacted and proper collection procedures are followed.
- Appraise vehicles and process vehicles liens.
- Determine loan values based off of comprehensive approval.
- Conduct credit investigations.
- Delivered excellent customer service and adhered to standard practices to maximize sale.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Prepare and deliver bank deposits and maintain petty cash.
- Complete sale of vehicle to vendors from unpaid charged off accounts.
- Insure all incoming payments are received and processed.
- Increase store profitability and community involvement of marketing.
Assistant Restaurant Manager
McDonald's
Hartwell, GA
03.1998 - 10.2010
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Delegated work to staff, setting priorities and goals.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw food preparation, production and presentation according to quality standards.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Trained new employees to perform duties.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
Some College (No Degree) - Advanced Shift Management
McDonald's Management Courses
Greenville, SC08.2004
Some College (No Degree) - Basic Shift Management
McDonald's Management Courses
Greenville, SC10.2002
Diploma -
Hart County High School
Hartwell, GA06.2000
Skills
- Cooking meals
- Preparing meals
- Sanitation Procedures
- Safe food serving
- Food safety knowledge
- Outbound calling
- Invoice and payment processing
- Customer relations
- Credit and collections
- Payment management
- Accounts receivable
- Accounts payable
- Assembly procedures
- Computer skills
- Supervision & leadership
- Equipment operation
- Inventory
Timeline
Food Service Specialist Manager
GA Department of Corrections
08.2022 - Current
Operator
Electrolux Home Products
09.2018 - 07.2022
Food Service Supervisor
Department of Corrections
11.2015 - 09.2018
Credit Manager
Farmers Home Furniture
09.2014 - 10.2015
Store Manager
TitleMax Finance
10.2010 - 09.2014
Assistant Restaurant Manager
McDonald's
03.1998 - 10.2010
Some College (No Degree) - Advanced Shift Management
McDonald's Management Courses
Some College (No Degree) - Basic Shift Management
McDonald's Management Courses
Diploma -
Hart County High School
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