KEMI AKINREFE
Houston,TX
Summary
Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
11
11
years of professional experience
Work History
Treatment Coordinator
MINT DENTISTRY
Houston, TX
01.2020 - Current
- Schedule appointments, chart/book patients
- Create treatment plans for patients
- Keep track of invoices/verify insurance coverages
- Make outgoing call-following up with patients
- Make 30-50 calls a day.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
Customer Service Representative/Data Entry Clerk
Waters
Houston, TX
01.2016 - 01.2020
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Made 30-50 calls a day
- Updated existing records with new or revised information as needed.
- Verified accuracy and completeness of data entry into the database system.
- Maintained confidentiality of sensitive information entered into the system.
- Identified and corrected data entry errors to prevent duplication across systems.
- Answered customer inquiries and provided accurate information regarding products and services.
Assistant Store Manager of Operations
COTTONWOOD FINANCIAL
Houston, TX
12.2012 - 01.2016
- Processed personal installment and title loans
- Made 30-50 calls a day
- Assessed credit risks and managed account life cycles
- Assisted in continuous development of effective store associates
- Coached and developed store associates.
Education
Bachelor of Science -
University of Houston
12.2019
Associate of Science-cum laude -
Houston Community College
01.2017
Skills
- Meticulous attention to detail
- Proficient with Microsoft/Excel
- Data accuracy
- Maintains confidentiality
- Document Preparation
- File Management
- Front End Coding
- Computer Literacy
- Critical thinker
- Work Prioritization
- Data Security
- Strong Communication
Timeline
Treatment Coordinator
MINT DENTISTRY
01.2020 - Current
Customer Service Representative/Data Entry Clerk
Waters
01.2016 - 01.2020
Assistant Store Manager of Operations
COTTONWOOD FINANCIAL
12.2012 - 01.2016
Bachelor of Science -
University of Houston
Associate of Science-cum laude -
Houston Community College
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