Anthony Branch
Spring,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
17
17
years of professional experience
Work History
Treatment Coordinator
Brightside Braces
08.2022 - Current
- Laid out potential payment plans for patients.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Explained treatment choices to patients and helped determine best options.
Banking Specialist
Bank Of America
04.2014 - 07.2016
- Opened new accounts and made changes to existing accounts.
- Investigated and resolved account issues by offering applicable options to customers.
- Helped customers prepare documents required to complete transactions and process requests.
- Cross-sold wide range of services and products to increase new business and expand existing customer relationships.
- Identified customer desires and goals through needs-based sales tactics.
- Established rapport with new clients to increase satisfaction and loyalty.
Audio Engineer
Branch Pro Audio
02.2012 - 07.2022
- Enhanced sound quality and added various sound effects to recordings.
- Set up, maintained and operated audio recording equipment and performed troubleshooting and audio system breakdown for broadcasts.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Collaborated with artists, producers and engineers to create audio recordings.
- Mixed and edited audio for live and recording events.
Claims Adjuster, Automobile and Casualty
AAA
09.2006 - 01.2012
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Education
Associate of Arts - Accounting
Long Beach City College
Long Beach, CA05.2002
High School Diploma -
Paramount Adult Education Center
Paramount, CA06.2000
Skills
- Recordkeeping
- Database Coordination
- Claims Processing
- HIPAA Compliance
- Multitasking Ability
- Case Management
- Professional and Mature
- File Management
- Meticulous Attention to Detail
- Data Accuracy
Timeline
Treatment Coordinator
Brightside Braces
08.2022 - Current
Banking Specialist
Bank Of America
04.2014 - 07.2016
Audio Engineer
Branch Pro Audio
02.2012 - 07.2022
Claims Adjuster, Automobile and Casualty
AAA
09.2006 - 01.2012
Associate of Arts - Accounting
Long Beach City College
High School Diploma -
Paramount Adult Education Center