Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kemille Williams

Houston,TX

Summary

My name is Kemille Williams I appreciate you taking the time to consider my application. I am a dynamic professional with a proven track record in applied behavior analysis and exceptional client engagement, honed at Therapy for Life. As a registered behavorial technician, Im an expert in developing strategies for behavior reduction and fostering emotional regulation. When it comes to my customer service skills, Im recognized for critical thinking and active listening, significantly enhancing client support and satisfaction. Im also newly enrolled in HCC to pursue my interest in organizational psychology to make a difference in business and management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

RBT

Therapy for Life
09.2024 - Current
  • Communicated regularly with families to provide updates on progress.
  • Conducted regular observations for identifying triggers and developing strategies.
  • Supported clients in practicing daily living skills to boost independence.
  • Shared observations with supervisors to enhance treatment plans.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Supported families in understanding and applying behavioral strategies within the home environment.
  • Communicated effectively with multidisciplinary teams including speech therapists, occupational therapists, and educators for holistic client support.

Customer Service Associate

Walgreens
04.2024 - 09.2024
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.

Assistant Teacher

Space City Childcare
11.2023 - 04.2024
  • Supported assessment and feedback processes for students to track academic progress.
  • Organized materials and resources for lessons to ensure smooth daily operations.
  • Assisted in classroom management to promote a respectful and productive learning atmosphere.
  • Collaborated with parents and guardians to build strong communication channels for student success.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Served as an empathetic listener and problem solver when addressing student concerns or conflicts that arose within the classroom.

Receptionist

Serenity Thai Massage Houston
10.2022 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

High School Diploma -

Jersey Village High School
Houston, TX
05-2023

Skills

  • Data collection

  • Social skills development

  • Incidental teaching

  • Reinforcement strategies

  • Error correction

  • Behavior reduction strategies

  • Functional communication training

  • Emotional regulation

  • Assistive technology

  • Applied behavior analysis

  • Client engagement

  • Data collection and analysis

  • Active listening

  • Critical thinking

  • Decision-making

Certification

  • Registered Behavior Technician (RBT) - Behavior Analyst Certification Board.
  • Microsoft Office Specialist (MOS) Certification

Languages

English
Native or Bilingual
Swahili
Limited Working

Timeline

RBT

Therapy for Life
09.2024 - Current

Customer Service Associate

Walgreens
04.2024 - 09.2024

Assistant Teacher

Space City Childcare
11.2023 - 04.2024

Receptionist

Serenity Thai Massage Houston
10.2022 - 08.2023

High School Diploma -

Jersey Village High School

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