Kemisha Davis

• Evaluated bodily injury claims to determine coverage and liability.
• Negotiated settlements with claimants and legal representatives effectively.
• Analyzed medical records and accident reports for accurate assessment.
• Collaborated with legal teams to prepare for litigation when necessary.
• Evaluated policy coverage accurately, mitigating potential compliance issues and disputes.
• Reduced claim processing time by effectively managing a caseload of personal injury claims.
• Managed complex bodily injury claims, applying strong analytical skills to determine appropriate resolutions.

• Evaluated bodily injury claims to determine validity and appropriate settlement amounts.
• Collaborated with legal teams to gather necessary documentation for complex claims.
• Negotiated settlements with claimants, ensuring fair compensation and resolution of disputes.
• Analyzed medical records and bills to assess damages and establish liability in claims.

Conduct comprehensive investigations into accident circumstances to establish liability and determine the percentage of fault for all involved parties.

• Assess medical records and bills to ascertain the nature and extent of injuries sustained in accidents.

• Communicate effectively with all parties involved in accidents to gather diverse perspectives and information.

• Negotiate with claimants, their legal representatives, or third-party representatives to achieve fair and equitable settlements.

• Work collaboratively with other adjusters, legal team, and other professionals within the company to ensure effective claim resolution

• Generate reports on claim trends, settlements, and other relevant data for management.

• Managed and resolved complex auto claims, including coverage issues, multiple car accidents,
• Theft, Fire, and Total Loss claims.
• Communicated extensively and appropriately with policyholders, witnesses, claimants, and agents to gather information regarding claims.
• Responded to various written and telephone inquiries, including status reports.
• Negotiated coverage and liability decisions with insureds, claimants, and claimant carriers.

• Increased policy sales by consistently presenting suitable coverage options based on clients'' needs.
• Analyzed customer requirements to determine which products or services would provide best fit.
• Negotiated favorable terms with underwriters, securing competitive rates for clients while maintaining profitability for the agency.
• Utilized advanced communication techniques when discussing sensitive topics such as policy denial or premium increases with clients.
• Managed a diverse portfolio of clients, tailoring solutions to meet individual needs while balancing risk exposure for the agency.

• Managed the oversight, investigation, and resolution of 1st and 3rd party commercial claims, including evaluating coverage, liability, and damages.

• Provided excellent customer service by promptly addressing inbound customer calls related to claims files.

• Analyzed investigation data and policy terms to determine coverage, promptly notifying relevant parties of coverage determinations.

• Established claim reserves and negotiated settlements within designated authority limits.

• Determines and negotiates settlement amount for damages claimed within assigned authority limits.

• Conducted statements when necessary and collaborate with the Field Appraisal, Subrogation, and Special Investigative Unit (SIU) as appropriate.