Ken Christianson
Tampa,FL
Summary
At Cove Behavioral Health: I was hired as the Purchasing and Facilities Manager covering 3 story 64,000 square foot Behavioral Health Center.
8 bed Family Reunification building.
137 Male occupied/live-in D.O.C. Treatment Facility. 30,000 square foot.
74 Bed Indigent emergency shelter. 20,000 square foot.
22 unit residential duplex unit. Managed
Multiple out buildings and smaller clinics and medical pavilions.
Proven leader in facilities and maintenance management, notably with Cove Behavioral Health, where I streamlined operations and enhanced safety, achieving significant cost savings. Expert in budget administration and space utilization.
Procurements of contracts, agency vendors, and contractors. Provide insight and knowledge for the facilities yearly budget. Maintain and operate the facilities including budget, staff, contractors, consultants, agency purchasing and property management.
Ensure all aspects of auditing, licenses, certifications and inspections are fully complete.
Manage property leasing agreements, rental property maintenance, payments, court evictions and resolution of tenant conflicts.
I excel in fostering customer relationships and team direction. My approach consistently leads to improved efficiency and high client satisfaction, with a keen focus on strategic planning and employee development. Highly experienced Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Dynamic manager with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Salesperson
Polar Bay Air-Conditioning
04.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
Facilities Manager
Cove Behavioral Health
04.2020 - 04.2024
- Achieved optimal workplace conditions by monitoring indoor air quality, temperature settings, and lighting levels regularly.
- Enhanced communication between departments regarding facilities management issues through regular reporting and meetings.
- Implemented workplace safety programs that reduced accidents significantly while fostering a culture of safety within the organization.
- Negotiated contracts with vendors and service providers, achieving cost savings without compromising quality or service levels.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and addressing issues promptly.
- Improved building efficiency by implementing energy-saving measures and overseeing maintenance schedules.
- Oversaw security measures within the building, including access control systems and emergency preparedness plans.
- Optimized space utilization by reconfiguring floor plans according to changing needs of the organization.
- Conducted routine audits of facility systems to identify areas requiring improvement or repair before they became critical issues.
- Reduced downtime of essential systems by establishing preventive maintenance programs for HVAC, plumbing, and electrical systems.
- Managed budgets for facility projects, resulting in cost-effective solutions and timely completions.
- Streamlined maintenance processes by developing standard operating procedures for staff to follow.
- Coordinated with contractors on major renovations, ensuring minimal disruption to building occupants and operations.
- Improved staff satisfaction with workplace conditions by promptly addressing concerns related to cleanliness, temperature control, and lighting.
- Maintained a safe working environment with proper training and adherence to OSHA regulations.
- Managed inventory of supplies and equipment needed for daily operation efficiently while minimizing waste through accurate tracking systems.
- Facilitated smooth transitions during staff relocations and office moves by coordinating logistics and ensuring minimal disruption to daily operations.
- Inspected grounds and facilities to identify necessary repairs.
- Managed operations, maintenance and improvement of properties.
- Performed regular inspections of facility and documented all inspection information in reports.
- Managed and scheduled contract workers who completed building maintenance and upgrades.
- Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
- Planned and scheduled general maintenance, major repairs and remodeling projects.
- Collected rent, deposits and payments from tenants.
- Directed financial operations for building to maintain optimal budget targets.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Reviewed and oversaw construction and renovation projects.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Held classes to teach staff facility procedures.
Maintenance Supervisor
Teeming Vacation Rentals
09.2019 - 03.2020
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Mentored junior technicians through hands-on training, fostering a culture of teamwork and knowledge sharing within the maintenance department.
- Fostered a positive work environment that led to high employee morale and retention rates, while consistently meeting performance expectations.
- Scheduled and oversaw maintenance, repair and installation activities.
- Utilized proper tools and materials to adhere to safety guidelines.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Lead Installation Technician
Budget Blinds
09.2016 - 05.2018
- Evaluated team performance regularly to identify areas of improvement, fostering professional growth among technicians.
- Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
- Ensured safety compliance, leading to a decrease in workplace accidents during installations.
- Established long-term relationships with clients by providing excellent post-installation support services.
- Stayed current on industry trends and technology advancements, allowing for seamless integration of new systems into existing setups when necessary.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
- Completed complex installations within tight deadlines, showcasing strong problem-solving abilities and adaptability under pressure.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Followed all company guidelines regarding safety procedures when out in field.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Tested systems, noting issues and completing preventive maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
Lead Installation Technician
Budget Blinds
03.2012 - 09.2016
- Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
- Established long-term relationships with clients by providing excellent post-installation support services.
- Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
- Increased overall efficiency through effective communication with clients and team members.
- Stayed current on industry trends and technology advancements, allowing for seamless integration of new systems into existing setups when necessary.
- Collaborated with sales teams to provide accurate estimates and timelines for installation projects, improving client relationships.
- Reduced installation time with efficient project management and team coordination.
- Streamlined processes by creating detailed work plans and schedules for the installation team.
- Performed regular maintenance checks on all tools and equipment used during installations, minimizing downtime due to broken or faulty equipment.
- Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
- Assisted in the hiring process of skilled technicians, resulting in an overall stronger workforce capable of handling larger projects more efficiently.
- Developed customized solutions for clients based on their unique requirements, leading to increased satisfaction rates.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Installed and configured new equipment and systems according to company standards.
- Provided exceptional service by troubleshooting issues and resolving them promptly during installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Tested systems, noting issues and completing preventive maintenance.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Cleaned stains from fabric or garments using spray guns and cleaning fluid.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Stamped grommets into canvas using mallets and punches or eyelet machines.
- Sewed fringe, tassels and ruffles onto drapes and curtains and buttons and trimming onto garments.
Education
High School Diploma -
Kent Alternative HS
Seattle, WA05.1982
Skills
- Cross-selling products and services
- Account Management
- Customer Engagement
- Customer Relationship Building
- Up-selling
- Blueprint Interpretation
- Inventory procurement
- System inspections
- Blueprint Reading
- Team direction
- Building inspections
- Emergency Preparedness
- Budgeting and financial management
- Schedule Management
- Building Maintenance
- Technical knowledge
- Space Planning
- Leadership and supervision
- Cost-reduction methods
- Performance Evaluation
- Service contracts management
- Planning and scheduling
- Performance Evaluations
- Budget Administration
- Employee Hiring
- Space Utilization
Timeline
Salesperson
Polar Bay Air-Conditioning
04.2024 - Current
Facilities Manager
Cove Behavioral Health
04.2020 - 04.2024
Maintenance Supervisor
Teeming Vacation Rentals
09.2019 - 03.2020
Lead Installation Technician
Budget Blinds
09.2016 - 05.2018
Lead Installation Technician
Budget Blinds
03.2012 - 09.2016
High School Diploma -
Kent Alternative HS
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