Ken Colston
Palm Desert,CA
Summary
Dynamic auto body professional offering extensive auto body knowledge gained through 40 years of industry experience. Well-versed in repair and assembly for range of makes and models. Strong knowledge of industry best practices and insurance protocols. Skilled in auto body repair and estimation . A painter for 25+ yrs, Estimator for 15
Overview
2
2
years of professional experience
Work History
Body Shop Estimator /Manager of Operations
Orange Coast Auto Body
04.2022 - Current
- Maintained up-to-date knowledge on industry trends and best practices through continuous professional development courses . Platinum I-CAR
- Strive to communicate with owners and insurance companies by maintaining clear and consistent documentation of repair processes, always doing my best to be BAR compliant.
- Assisted customers in understanding complex insurance claims processes by breaking down complicated terminology into easily digestible information.
- Mentored junior estimators, sharing knowledge and best practices to enhance the overall skillset of the body shop team.
- Evaluated vehicle damages accurately with the technician.
- Upheld high ethical standards when appraising vehicles for damage, ensuring honest assessments that built customer trust.
- Followed standard operating procedures to achieve consistent quality of work.
- Inspected completed repairs for accuracy, quality and safety.
Education
High School Diploma -
North Torrance High School
Torrance, CA06.1977
Skills
- Auto body repair
- Estimating costs and Techniques
- Detail Oriented
- Parts Ordering
- Structural analysis
- Excellent work ethic
- Quality-focused
- Body refinishing
- Knowledge of insurance protocols
Timeline
Body Shop Estimator /Manager of Operations
Orange Coast Auto Body
04.2022 - Current
High School Diploma -
North Torrance High School
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